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“So this is what pampered means...” 5 of 5 stars
Review of Hampton Inn & Suites Tahoe - Truckee

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Hampton Inn & Suites Tahoe - Truckee
11951 State Highway 267, Truckee, CA 96161   |  
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Ranked #1 of 14 Hotels in Truckee
Certificate of Excellence 2014
Billings, MT
Top Contributor
66 reviews 66 reviews
38 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
“So this is what pampered means...”
5 of 5 stars Reviewed May 28, 2014

We SO enjoyed our visit to this particular Hampton Inn & Suites. Friendly people greeted us and were very professional at check in. Recommended a great sandwich grill for us. Cookies, flavored water, and coffee in the lobby. We ride a motorcycle and husband washes it every night. The front desk happily supplied him with soft rags. The room was VERY clean and well appointed. Wifi worked great. The room was so quiet (even though the facility was completely full up) and the beds were so comfy we actually overslept, even though we're retired and it didn't matter. Breakfast was generous and tasty. Upon check out front desk inquired if there was anything they could have done to make our stay better and they were serious with their question. That must be how they keep improving on their service. Easy five stars!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, June 14, 2014
Dear MontanaBorn47,

As a Top Contributor to Tripadvisor we truly appreciate your heartfelt review of the Hampton Inn & Suites Tahoe!Truckee. Thank you.

I'm glad we struck the right cord with you between being friendly and professional. In the hospitality business one needs to respond to each guest as an individual and treat them not as we expect to be treated but how the guest wants to be treated. This is always our goal.

We are so glad you liked our breakfast and the amenities but most importantly you found your accomdations to be clean and comfortable.

And yes, we do want to improve and take all comments seriously.

Thank you again

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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367 reviews from our community

Traveler rating
    235
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

I received quick check in. Staff offered to help with my luggage. The room was incredibly nice and peacefully quiet. I slept well on a comfortable bed and great TV selections and reception. Internet access was good and consistent. I enjoyed the variety and freshness of the breakfast selections.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, June 13, 2014
Dear Tami M,

I'm glad to hear that it sounds like we met your expectations and maybe a little more.

We appreciate the wonderful review and of course for you staying with us. We hope to see you many more times in the future.

Thank you so much.

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 18, 2014

We were pleasantly surprised at this hotel for a ski weekend at Squaw. The price was pretty reasonable for a March ski weekend and the service and pleasantness of the staff was really good. The property is not large, but well designed and is appointed very nicely and the room was comfortable and well done.

The whole experience was very comfortable with friendly service, a nice looking property and not a bad location for skiing in the area. It is much better positioned for North Star, but it's just a short ride down the road and on the highway to get towards Squaw, so I would definitely plan on staying here again for a Squaw/Alpine ski trip.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, June 13, 2014
TripShawn,

Thank you for singing our praises!

Yes, our proximity to Northstar means most of our guests ski there. But this past year we saw many more headed to Squaw, hopefully the word is out.

We have been receiving quite a few great comments about our staff. We have some terrific individuals working at the Hampton Inn- I'm very proud to work side by side with them.

We look forward to your visit next ski season and again thank you.

Rick Rucker
General Manager
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Las Vegas, United States
1 review
5 of 5 stars Reviewed May 16, 2014

The staff at this Hampton are exceptional! They go above and beyond to provide you with whatever you need during your stay! This is a beautiful hotel in a relaxed mountain setting. We will be back! We will tell others!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, June 3, 2014
Kathy-

Thank you! I agree with you that we have an exceptional staff and they make our hotel hum. What we try to do is anticipate our guests needs and then provide.

We will be looking forward to your next stay, and thank you for spreading the word!

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 14, 2014 via mobile

Easy access, just outside of town. Great trails through town just up the street. Had flown in and was easy walk from the airport. Staff very helpful, good breakfast service. I had a suite - very large room, appreciated the jet tub after long day. I'm sure the fireplace would be great in the winter months. Also handy that a convience store (and gas station) share the same parking area. Easy access to Northstar either driving or via bus.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, June 3, 2014
Dear Don,

Thank you for taking the time to review the Hampton Inn & Suites Tahoe!Truckee on Tripadvisor.

I am glad you found our hotel to your liking but especially glad you found our staff to be helpful and a good breakfast service. We really appreciate your wonderful comments,

Thank you for staying with us.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sutter Creek, United States
1 review
5 of 5 stars Reviewed May 14, 2014

Loved the facility, the room, and the staff. Worth the price, and then some. Beautiful view out the window while it was snowing. Very quiet, room was fresh and clean. Will definitely stay again and have recommended the hotel to others. Close to Tahoe, Recreational facilities, and quieter and more relaxed than Reno or South Lake Tahoe.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, June 13, 2014
Don,

We appreciate you're taking the time to review out hotel, especially in such a favorable light. Thank you.

We take pride in our hotel and thus do our best to ensure that our rooms are fresh and clean. I am glad you agree. Yes, we are different than Reno or South shore, most think in a good way.

Thank for for staying with us and telling your friends.

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, United States
1 review
5 of 5 stars Reviewed May 14, 2014

Thank you for a wonderful stay. Our home-away-from-home on Mother's Day weekend was nothing short of divine. The morning breakfast had a lot of options and the location was moments away from every location in Truckee we had planned to visit. PS - Love the cozy pillows.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, May 22, 2014
Dear Christine S,

You're welcome and thank you for the wonderful review! We are so happy that you spent your Mother's Day with us.

We are also happy that you enjoyed the breakfast, we know that everyone's day starts differently so we have tried to offer something for everyone. Thank you for noticing.

Thank you again and hopefully we will see you again and before Mother's Day 2015.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tahoe - Truckee

Address: 11951 State Highway 267, Truckee, CA 96161
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Truckee
#2 Business Hotel in Truckee
#3 Romantic Hotel in Truckee
Price Range (Based on Average Rates): $$
Number of rooms: 109
Reservation Options:
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Also Known As:
Hampton Inn And Suites Tahoe - Truckee
Hampton Inn & Suites Tahoe - Truckee Hotel Truckee
Hampton Inn Hotel Tahoe
Hampton Inn Truckee
Truckee Hampton Inn

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