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“What a Pleasant Surprise!” 5 of 5 stars
Review of Hampton Inn & Suites Tahoe - Truckee

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Hampton Inn & Suites Tahoe - Truckee
11951 State Highway 267, Truckee, CA 96161   |  
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Ranked #2 of 14 hotels in Truckee
Roseville, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“What a Pleasant Surprise!”
5 of 5 stars Reviewed May 23, 2013

This hotel was not at all what we expected. So much more. The staff were unbelievable! The only thing I would say could be improved was the breakfast. Some hot eggs would have beeen great. The staff were all wonderfully helpful!

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, June 1, 2013
Dear Joseph-

Thank you for reviewing our hotel on Tripadvisor.

And thank you for the fine review and acknowledging our staff. We think we have great team here and we are happy that you think so too.

I'm sorry that we didn't have eggs at the breakfast buffet when you stayed with us. We switched it up every day and we were off target for you. Next time you stay with us let us know your breakfast preference and we will make it Hampton, ah, happen.

Again, thank you.

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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295 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
San Diego, California
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 17, 2013

This hotel is not the standard cookie-cutter Hampton Inn. It has rustic charm from the lobby to the guest rooms. The lobby has log-cabin like furniture, high rafters and hardwood flooring. The guest rooms have really nice mission style furniture and great mission lamps and shades. The bathroom has granite countertops. Great decor for this hotel!

Free Internet. Also, free breakfast. The service staff for breakfast are amazing!! Dalia and Letti hussled clearing tables and offering to make peoples waffles in the morning. (I have never seen a better breakfast staff at a select service hotel.)

The hotel does not have many restaurants nearby. There is a Togo's at the gas station beside the hotel (which closes at 7PM). A business park and an airport are close by.

Charming old town Truckee is not that far away -- maybe 3 miles. There is also a more mainstream suburban Truckee that is two exist stops away on I-80. Again, a few miles.

Would clearly stay there again.

Room Tip: Higher floors have better views. First Floor has high ceilings.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, June 1, 2013
Dear Tripadvisor Contributer-

We appreciate you taking the time to review our hotel and point out all of our attributes!

We have tried to stand out in the world of cookie cutter hotels both in service and style. Thank you seeing what we are doing. Its said that breakfast is the most important meal and at Hampton it is. So, we have made a point of providing the best experience possible. Letty, Dahlia and the whole breakfast team do take pride in starting your day off right.

Again, thank you and we look forward to your next visit.

Rick Rucker
General Manager
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Milwaukee, United States
1 review
4 of 5 stars Reviewed May 16, 2013

Friendly staff and clean, quiet rooms. Breakfast service friendly and the staff was attentive. Hotel is located out by the airport so you need to drive to get back into the center of Truckee to get to restaurants and other shops.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, June 1, 2013
Dear David-

We appreciate the favorable review, thank you so much.

Sometimes hotels forget what we are really selling, rooms. We're glad your found ours to be clean and quiet, exactly what they should be.

Again thank you and hopefully you will be staying with us again soon.

Rick Rucker
General Manager
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Merced, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 3, 2013

This was my first time at a Hampton Inn and it was great! I will be staying at them from now on. The room was very nice, the breakfast was awesome. The staff was very friendly and accomodating. It's a little hidden gem in the mountains of Truckee.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, June 1, 2013
Dear Traveler-

Thank you for the great review and acknowledging our staff. I too think we have a great team that are indeed friendly and take care of our guests as if they are guests in their own home.

Hopefully, we a not a hidden gem for too long, your review will help.

Thank you and we look forward to your next visit.

Rick Rucker
General Manager
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Chester, New York
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2013

This is not you're everyday chain hotel!. Nestled in the mountains outside of Truckee, you'd think you were in a mountain lodge. This Hampton had a very homey feel. The staff was somewhat laid back but that's the way we like it. Although staying right in town has its convieniences, we were not wanting for anything. When we found ourselves up late, we spent time in the eating area which felt like a 'great room' at any mountain retreat. There was fresh coffee, snacks and even a shelf with many board games and books. The room was large and comfortable. Although the pool was closed, the outdoor hot tub was a real treat; and clean.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, May 27, 2013
Dear Traveler-

We appreciate that you took the time to review our hotel, and such a great review at that.

We have strived to make our hotel standout, and be unique as a Hampton but still have the Hilton amenities. We are happy you recognize what make us just a little bit better, be it books in our great room or a somewhat laid back staff. (but not too laid back, I hope).

Again, thank you and we look forward to your next visit now that our pool is open.

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2013

most Hampton Inn's have a common-modern aricture...this location is a look of wood timbers, leather, fireplaces-just the right feel for TAHOE...room's are spacious and relaxing...breakfast is something to look forward to...the front desk made me feel special...I look forward to my next stay at Hampton-Truckee

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, May 27, 2013
Dear Joseph B-

Thank you for the wonderful review. We are gratefull for all feedback but when its positive its really appreicated.

We are glad you liked the decor and surroundings, we agree that our Hampton needed to reflect the Tahoe area- nothing too mundane.

We look forward to your next visit, so that we may make you feel special once again.

Thank You.

Rick Rucker
General Manager
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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 20, 2013

Best value, excellent room & breakfast, great manager & staff...

This was our second stay at this hotel. We chose the Hampton Inn Truckee because of its easy access to the many ski resorts in the area. The suites are huge, the in-room hot tub fabulous, and the breakfasts are varied and substantial for skiers. I cannot agree with negative posts about bedding comfort and decor; we found the decor lovely and the bed decadent!

We did have a noisy upstairs neighbor, but the manager, Rick Rucker, remedied the situation. He verified the next morning that all was well with us and sent us a complimentary bottle of wine for our trouble. He must be a good manager since all of the staff were friendly and helpful.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, May 27, 2013
Dear Guest-

Thank you for taking the time to review our hotel and singing our praises!

Hopefully the wine helped your sleep the next night, we are sorry about the noisy upstairs neighbors. We are also glad to hear you like our beds and the decor.

We look forward to your next visit, the summers are lovely too you know.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Tahoe - Truckee

Address: 11951 State Highway 267, Truckee, CA 96161
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 hotels in Truckee
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Hampton Inn And Suites Tahoe - Truckee
Hampton Inn & Suites Tahoe - Truckee Hotel Truckee
Hampton Inn Hotel Tahoe
Hampton Inn Truckee
Truckee Hampton Inn

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