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“Excellent Hotel at any price” 5 of 5 stars
Review of Hampton Inn & Suites Tahoe - Truckee

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Hampton Inn & Suites Tahoe - Truckee
11951 State Highway 267, Truckee, CA 96161   |  
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Romance Package
Ranked #2 of 14 Hotels in Truckee
Saratoga, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
“Excellent Hotel at any price”
5 of 5 stars Reviewed January 24, 2013

The thing you first notice is the friendly attention from the staff at check-in. The hotel is kept in attractive condition in both the public rooms and our room accomodations. Breakfast menu changes daily and is very nice with some hot dishes and the usual cold fare.

Our King room is good sized and pleasantly decorated. The bed was a bit soft, but comfortable.

We'll stay again.

Room Tip: We had a room at the back of the main wing which was very quiet and has a view of the airport runway...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, February 19, 2013
James,

Thank you for great review. Our staff takes pride in their service and making sure everyone feels welcome. We're glad you had a wonderful visit.

We look forward to your next visit and thank you for staying with us.

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
    214
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    20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
San Francisco, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 24, 2013

The service is nice, the breakfast was okay, but definitely not what you would expect for $500 for two nights. The mattress and bedding were not good quality and we had a hard time watching a movie online because it kept pausing from the slow connection. My husband and I went there to snowboard at Northstar, so we would have stayed there except it was full. It's pretty close though so it's a good plan B. I will probably look for a different place next time but it's okay it you're just staying 1 or 2 nights. They have really good chocolate chip cookies at the front desk, but they weren't there during the weekend for some reason.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, February 19, 2013
Hello,

Thank you for taking the time to review our hotel.

Although for the most part your message was favorable- your stay was not to your expectations or ours. If you have the time please call me, I would like to discuss your stay and to ensure your satisfaction.

Thank you and I look forward to speaking with you.

Rick Rucker
General Manager
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Truckee, California
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 1, 2013

Spent 3 winter nights in this pleasant hotel. We wanted a friendly and clean atmosphere with a nice mountain feel and this hotel was pretty good. It is situated for easy jaunts to downtown Truckee, Reno, Squaw Valley, Alpine and Northstar. I was glad to have a room that didn't over look the gas station. Some drawbacks were no music in the fitness room, luke warm water for 3 showers taken. Very nice to have shuttles to the ski mountains and the staff was very friendly.

Room Tip: ask to be have a room away from gas station.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 9, 2012

We stayed in the king suite, suppose to be nice, but this place is pretty run down and lack maintainence. Definitely need to put some money back into this hotel. Breakfast is just OK, very nice employees.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, December 13, 2012
Thank you for staying with us and taking the time to write a review about our hotel.

I apologize that the suite was not to your expectations. And I thank you for pointing out that our employees are very nice; it’s appreciated and will be passed on.

We can always do a better job maintaining our property. We do have a full time staff to repair, paint, replace wall covering, shampoo carpets, and take care of the many items that need attention. Our goal is provide a perfect experience, in every way for our guests – from the greeting to checkout. In your case we did not meet your expectations or ours.

Again, I am sorry and would like to make things right. Please contact me at the hotel at your earliest convenience. I await your call.

Rick Rucker
General Manager
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Kings Beach, California
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 26, 2012

I stayed here for one night this past weekend and was very impressed. The hotel has unique decor with a mountain feel, while at the same time it is very modern. The room was impeccably cleaned and everything in the suite felt brand new.
The staff is very friendly and helpful. They even have fresh baked cookies at the desk when you check in. The hot breakfast was great and had a wide variety of choices.
I would definetly recommend this hotel. It is close to Northstar, and a short drive to downtown Truckee and Squaw Valley. Also they have a very nice outdoor hot tub which is perfect after a day on the slopes!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, December 11, 2012
We appreciate your kind words and glad you were impressed.

Most importantly, we are happy that you found our hotel clean and how you felt that the suite was brand new. We can be friendly and provide a nice breakfast and many other things but we must be clean.

We are expecting a few snow falls in the next 10 days so the slopes are awaiting you.

Thank You again,

Rick Rucker
General Manager
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belmont
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 25, 2012

We checked in a little early, I asked if they had a room away from the highway. At the time they did not have one ready so we decided to take our chances and take the room they had available. We were in our room for ten minutes when the phone rang, it was the front desk inquiring about our room, asking if we were satisfied.She then offered a room on the third floor in the back. We decided just to stay put. We were very impressed with the customer service. We weren't there more than a few minutes and they were already making sure we were happy!
We had no problems with noise from the highway, in fact had a great nights sleep. Beds were super comfortable.
The breakfast was good, I brought a few items of my own and fixed them up with goodies from oatmeal condiments.
The staff here is beyond nice, they made us feel welcome.
We will be back to stay at the Hampton Inn next Thanksgiving while visiting family!
Highly recommend this hotel to anyone. Clean comfortable and very friendly.

Room Tip: If you are noise sensitve you may want to request a room in the back of the hotel away from the high...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, December 11, 2012
Thank you for your wonderful review.

We believe we have a very good team here and they listen and understand our guest needs. But its always nice to hear from those that stay with us.

Again, thank you and we hope to see you again before Thanksgiving.

Rick Rucker
General Manager
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Cary, North Carolina
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 22, 2012

Beautiful, comfortable rooms. Go for the King Suite if you are staying for a few nights - the gas log fireplace is great! We loved our 2nd floor room overlooking the pool and pines. Excellent value, super clean, friendly attentive staff - even took a group shot of the family in the spacious breakfast room area. Hot breakfast was delicious. This hotel is a very short drive to Lake Tahoe, without all the traffic congestion. It was so nice to come back after a day of hiking and relax in the peaceful pines! Hear there is a resident bear, but we never got to see him! But we will surely go back and get another chance. This inn is a keeper!

Room Tip: King Suite is beautiful - not your ordinary hotel room!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe - Truckee, responded to this review, November 20, 2012
Thank you for taking the time to review our hotel and all the wonder things you had to say. Its nice to know that our efforts are appreciated and we have made someone happy.

I've heard that our bear has found a new home so its doubtfull that you will see him/her on your next trip.

Your Innkeeper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tahoe - Truckee

Address: 11951 State Highway 267, Truckee, CA 96161
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Truckee
#3 Family Hotel in Truckee
Price Range (Based on Average Rates): $$
Number of rooms: 20
Reservation Options:
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Also Known As:
Hampton Inn & Suites Tahoe - Truckee Hotel Truckee
Hampton Inn And Suites Tahoe - Truckee
Hampton Inn Hotel Tahoe
Hampton Inn Truckee
Truckee Hampton Inn

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