We get up to Truckee/North Lake Tahoe/Reno several times a year because of our timeshare and occassionally need a place to stay for a night or 2 outside of our little condo. WHY I have never thought to stay here, I don't know, but this will definitely be our go-to place in the future when we need a hotel in the area.
RESERVATIONS: Made online. Easy and received a CSAA discount for a reasonably priced room.
ARRIVAL: We have noticed this hotel every time we drive through the area and thought it looked very pretty on the outside. Driving up, we were struck by how lovely the hotel and grounds were. It looks like a lodge and is appropriately designed for the area. The staff greeted us warmly and were very efficient.
ROOM: Though the room was a little dark (we had a back, corner room) with no view, it was perfect for what we needed. It wasn't very large, but just 2 of us were travelling and we didn't stay in the room except to sleep. It had the typical amenities that all the chain hotels have these days....blow dryer, iron, refrigerator, etc. Great bathtub/shower combo...fabulous water pressure.
The room and bathroom were exceptionally clean. We had a peaceful and quiet night's sleep. And my biggest joy...the comfortable bed! I didn't have to use the mattress topper that I carry with me when I travel.
BREAKFAST: They offered a very nice complimentary breakfast that included cereal, make-your-own-waffle station, eggs, breakfast meats, coffee, juice, tea, toast, pastries, etc. The breakfast area had plenty of seating and items were kept well-stocked.
FACILITIES: We didn't use any of the hotel amenities (pool, etc.) so we can't comment on that.
CHECK-OUT: Again, the staff was very warm and friendly and made us feel as if they appreciated the fact that we stayed there. This is always a HUGE plus when I travel.
This is NOT a new hotel, but you would never know it. The facillties are well-maintained. I have stayed at a couple of Hampton Inn's and always been satisfied. However, this is NOT your typical HI...it is quite a few steps above the rest.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to review our hotel, at length.
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We are happy that everything was to your satisfaction and yes, we do appreciate that you stayed with us and we hope to see you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.