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“Horrible!!!” 1 of 5 stars
Review of Alpine Country Lodge

Alpine Country Lodge
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Alpine Country Lodge
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12260 Deerfield Drive, Truckee, CA 96161   |  
Hotel amenities
Ranked #11 of 14 Hotels in Truckee
sacramento CA
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 30, 2006

My husband and I booked this place for Friday/Saturday night, I was a little leery since there were no photos or website, however the lady sounded so nice , and it was pet friendly and I went head. We arrived on that Friday evening around 7PM, at first sight it was not a luxury hotel by a long shot, and was located directly off the freeway, but I thought it would be ok.
The next morning we woke around 7 AM to shower and start our day, to our surprise NO HOT WATER! the manager was not in her office nor did she live on site, we therefore packed our stuff after letting the water run for about 20 minutes and decided to leave and find another facility. We contacted the lady (Mary) via her cell phone, who was very nice and said "oh I had that propane filled yesterday it should be fine", therefore she was aware of the NO HOT WATER upon our arrival. We had asked for an adjustment on our bill, not a free room, we didnt expect that but an adjustment, she said fine she would call us later that day and let me know how it adjusted on my credit card, after not hearing from her we called and her tune had changed to "no way can i give you your money back (not our intent) I have bills, blah, blah, and that she would give us 10.00 back, so it ruined our relaxing get away and we had to drive home that day (Saturday) as we could not find any pet friendly hotels available.
The rooms was very noisy, and a complete dive! I certainly did not expect the room for free by any means but the $10.00 certainly didnt cover the gas of having to drive around and look for another place, I would not recommend this place to my worse enemy, I cartainly beleive that it is unaccepatable to not have hot water, and I will be filing a complaint with the Better Buisness Bureau! Stay elsewhere!

Dana-Sacramento CA

  • Liked — nothing
  • Disliked — no hot water to shower in!
  • Tips/Secrets — don't wtay here for sure!
  • Stayed July 2006, traveled as a couple
    • 1 of 5 stars
    • 1 of 5 stars
    • 1 of 5 stars
    • 2 of 5 stars
    • 1 of 5 stars
      Business service (e.g., internet access)
15 Thank happytobegoing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Alpine Country Lodge

Address: 12260 Deerfield Drive, Truckee, CA 96161
Location: United States > California > Lake Tahoe (California) > Truckee
Hotel Style:
Ranked #11 of 14 Hotels in Truckee
Number of rooms: 136

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