Visited the Lake Tahoe property, as the end to a great week of wine tasting in Napa/Sonoma. We used RC Reward points for our stay and were upgraded to the Club Level. The upgrade was a great surprise! Mr. Hassan Shabazz, the Club Level supervisor, went above and beyond with all service - a true Ritz Carlton gentleman! The Lake Tahoe Ritz is my 13th RC property and this rivaled any property in style and service. The only negatives, and they aren't specific to the Lake Tahoe property, are the exorbitant nightly valet fee ($35) and daily resort fee ($25.) Psychologically it makes me feel nickel and dimmed to death! I would much rather pay a higher nightly rate than see all of the additional fees.