The snow was melting away, and our small family of 3 just couldn't wait to ski one last time in the spring. From the minute we pulled up to hotel until we drove away, we can genuinely say, we experienced the world-class hotel with top-notch service.
We booked the club-level for 3 nights, and in true ritz style, getting the impeccable club services was the way to go. The choice of food at the club lounge was great and the club staff was very attentive and personable. We would like to give a big shout out to the two club supervisors, Alaine Lewis, and Hassan Shabazz, who attended our every need, above and beyond our expectations.
Best of all, the ski-concierge service was A-1. The minute we rented our skis and bought the lift-tickets inside the Ritz's "Mountain Concierge" desk, we realized the concept of the convenient ski-in, ski-out, is at best experienced here. The ski staff pampers you all the way to the slopes of the ski runs, meaning you don't have to hold your skis and walk to the lifts/slopes. They bring the skis out for you all the way to the slopes before you arrive.This was the whole new level of convenience and luxury of any ski-in, ski-out hotels. Of course the ritz stay comes with a premium price. For at least once in a season, why not splurge a little; it's worth it.
There were some minor inconsistencies with the housekeeping. The toileteries were not replenished on the second day, but on the third day, everything was replenished in doubles. So, not enough to complaint. Also, on the first night, the evening turn down service took away the wet robe from the bathroom, but did not replace with the new one. We didn't want to get charged for the missing robe. It felt embarrassing to call at night.
The only big negative was, the huge "hurt me" price tag of $35.00 per night of valet parking. In Tahoe ! Why so much, when the outside is so spacious.... Just because, it's a "Ritz".. Seriously, it is unfairly overpriced and especially at this location, ritz should consider reducing it to a reasonable price. We like to arrive and leave the hotel (like Ritz) in style, and love the valet service as it is, and as the only option for guest parking, but why not make it more affordable.
Other than this, our first time stay at this Ritz, northstar, was a very enjoyable and relaxing one. We are sold to come here again next winter.