This was the worst Ritz I have ever stayed at. Spend one night there, in a suite. The room was horrible. From the missing covers on the walls for the light switches and outlets. To the bed in the master bedroom that was broken. And if you layed on the right side of the bed, you actually rolled completely out of the bed. Impossible for two people to sleep in the one bed. And then when I asked for a roll away bed, they actually wanted to charge me $100!! After I already paid the rate for a suite! Needless to stay, they didn't do anything to help make the stay enjoyable. Horrible for a Ritz Carlton. Thank god for the club room and complimentary happy hour cocktails!