Although we didn't stay in the hotel, (we stayed in a residence on their property) we used many of the amenities of the hotel and were "wow'd" with their service. Spring skiing trip: Cafe restaurant was great for breakfast and lunch. Walk up service and waiters brought you your order wherever you decided to sit (inside in the living room setting, or outside on the deck with a beautiful ski view.) Some of us rented skis from the Ritz and some of us had our own skis. The attendant took ALL of our skis and layed them out on the snow for us ready and waiting for us to pop into them when we were ready to hit the slopes. After skiing, the attendant literally swooped up my ski equipment and asked where I was headed. "to the valet", I answered. After having an apres ski cocktail and snack by the fire, my skis were at the valet waiting for me! You can't beat that!