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“Water is not warm enough for bathtub, unstable air conditioner, great mountain view and ski coach” 2 of 5 stars
Review of Northstar California Resort

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Northstar California Resort
3.0 of 5 Resort   |   5001 Northstar Drive, PO Box 129, Truckee, CA 96161   |  
Hotel amenities
Ranked #7 of 14 hotels in Truckee
San Jose, California
1 review
2 helpful votes 2 helpful votes
“Water is not warm enough for bathtub, unstable air conditioner, great mountain view and ski coach”
2 of 5 stars Reviewed March 26, 2012

We spent 2 nights in the 2 bedrooms condo but we didn't have enough warm water for bathtub. The air conditioner was very not stable too. It was always too hot upstairs, and too cold in the bedrooms downstairs. We called the front desk and the maintenance guy came quickly. But after he checked everything he told us that everything was fine. The heater is 30 yrs old so it took time to heat the water. So we needed to wait 20-30 minutes for the water heated after each shower. Every night we spent 2 hours to wait warm water. When we checked out, we complained the situations again. The lady in the front desk seemed very understandable because she told us many customers complained about hot water already. It was really unacceptable after all-day ski without warm water to bath!

  • Stayed February 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Boulder, Colorado
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed March 25, 2012

Condos are dated and feel a little worn out. Shag carpet, dark woods, minimal lighting. Our condo was 2 bedrooms, sleeps up to 4. Sort of the place I would stay at when I was in my 20's. Only one very small full bath, and a tiny half bath. Room had a musty odor but was visually clean. Dishwasher full upon arrival with card that stated "dishes are clean"...in other words, unload yourself. We paid about $250./night which is way overpriced for this quality. Bedrooms were on lower floor, kitchen and main room on second floor, which made the lower floor a little on the cold side.

Room Tip: There are a large number of units that are individually owned, so the decor may vary. Ask to see the...
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  • Stayed March 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisiana
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed March 24, 2012

We spent a week at Northstar's Ski Trails condos in January. Upon arrival the condo had dirty placements on the table, hairs on the bathroom floor, dirty kitchen counter tops, and holes in the sheets. Worst of all, over the phone the had assure us that our family of 5 would be perfectly comfortable in the condo. Turns out, the condo sleeps 4, and then has some awful vinyl sleeping mats which they consider to be an adequate 5th bed. There isnt even a 5th chair at the dining room table! So for a week one of us had to take turns perching on the armrest of the couch to eat. The front desk's inability to or disinterest in resolving our situation was a joke. In general there seemed to be a lot of disorganization at Northstar, we had reserved rental equipment by phone and email, and when we got there there was no record of our reservation. We paid for a snowboard class the night before, and when we went the next day, there was no record of our payment.... On the upside, EVERYONE working in the lifts, at Guest Services, on the Mountain was incredibly friendly and went out of their way to be helpful and nice.

Room Tip: Stay at the Ritz Carlton if you want a clean quality room!!!
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  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 22, 2012

We stayed in one of the one bedroom condos in the Ironhorse South building. I was impressed by how well appointed the kitchen was. We especially enjoyed snuggling in front of the large, stone gas fireplace on chilly winter nights. You can walk right from the condo to the lifts and slopes. The bellman also recommended we rent skis through the Black Tie service, which comes right to your room to fit you with all your gear. It was so much easier than dealing with the lines the next morning.

Room Tip: I was glad our room was away from the center of The Village, as it was a little quieter where we wer...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Top Contributor
190 reviews 190 reviews
33 hotel reviews
Reviews in 76 cities Reviews in 76 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed February 14, 2012

We were originally going to go to Squaw but when we arrived in Tahoe, everyone told us that Northstar had invested the money in snow making and trails, and that they had the better snow, and it was true! Had a GREAT day of skiing there, lots of fun, beautiful vista views of the mountains and the lake. Had a great lunch at the Summit Deck and the new Zephyr Lodge was amazing! Food wasn't cheap, but the free parking was easy, a shuttle came every 2 minutes it seemed and dropped us off right at the village. The Northstar Village was HUGE and had lots of shops and restaurants. Everyone was so friendly!

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Service
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Honolulu, Hawaii
Top Contributor
76 reviews 76 reviews
19 hotel reviews
Reviews in 40 cities Reviews in 40 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 14, 2012

I usually love this resort, but the conditions this year(i.e. lack of snow) make it a bit painful to pay 100 dollars a lift ticket when 1/3 of the lifts are closed and the open ones are in horrible condition. If you have to ski this year up in Tahoe for some reason, I'd probably just pick a smaller resort like diamond peak or mt rose for 1/2 the price, since you're likely to ski about the same amount of terrain. The village is still lively and fun, but if you're a skier, I'd probably just wait until next season before visiting. They really should discount the lift tickets this year given how horrible the conditions are.

Stayed January 2012, traveled as a couple
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memphis, tennessee
Top Contributor
58 reviews 58 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 16, 2012

My girlfriends and I stayed in Northstar-at-Tahoe resort, and the ski-in, ski-out condo was fantastic. Very clean, super convenient, and I loved the ski locker on the ground floor. Even though there was no natural snow, the snow-makers were running and we had enough snow to keep us busy for four days. I have to admit, I am not a mogul skier. Blues and greens for me, and there were enough runs for me to have a bit of variety. The weather was beautiful, although some snow clouds would have been welcome. The staff were friendly and helpful, without exception. Restaurants were great and not too expensive. Lunch at Zephr lodge slope-side is a must-do. Non-skiers can take the gondola up for lunch and pictures. Oh, and there are professional photographers there to take your group's picture. Very, very nice!

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Northstar California Resort

Also Known As:
Northstar-At-Tahoe Hotel Truckee
Northstar-At-Tahoe Hotel
Northstar At Tahoe Truckee
Northstar At Tahoe Hotel
Address: 5001 Northstar Drive, PO Box 129, Truckee, CA 96161
Location: United States > California > Lake Tahoe (California) > Truckee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 hotels in Truckee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Northstar California Resort 3*
Official Description (provided by the hotel):
Northstar-at-Tahoe™ Resort is host to a recently completed $55 million base area village featuring movie theaters, conference spaces, and 35 unique shops, galleries, California-based specialty stores and restaurants. ... more   less 
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