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“Excellent Location” 5 of 5 stars
Review of The Horse Guards

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The Horse Guards
Brokenborough, Malmesbury SN16 0HZ, England   |  
Hotel amenities
Certificate of Excellence 2014
Newport, United Kingdom
Top Contributor
69 reviews 69 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
“Excellent Location”
5 of 5 stars Reviewed June 22, 2014

Excellent location, friendly staff and really comfortable spacious room. Breakfast was very good and the check in/out process was easy. We arrived by arrangement before the advertised time of 6.00pm and had a very warm welcome.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArthurGrun, Owner at The Horse Guards, responded to this review, June 23, 2014
Excellent guests posting an excellent review...what more can we say? We do seem to be blessed with guests who make our work both fun and rewarding. It really is great for team morale to know our guests enjoy themeselves whilst staying with us. We appreciated your visit and your review of it. From all at The Horse Guards, thank you very much and we hope we may see you again sometime in the future.
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81 reviews from our community

Traveler rating
    73
    8
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See reviews for
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57
Solo
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5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • German first
  • Japanese first
  • Any
English first
Bexleyheath, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 21, 2014

Lovely room and pub and the food is to die for. The owners are great and Sarah at breakfast is a true star! Such a lovely person with lots to help you on where to visit and generally, just great fun! The room was perfect. I have mobility problems, but managed quite nicely, only a few stairs (less than 12 I think). A rail up the stairs might help. I loved sitting on the window seat and looking out at the sheep and rabbits. Perfect location for travelling to local areas - Bath etc. My husband's only critique was "there were no beans at breakfast". I told him to stop being so common! Seriously, you won't get better than this - just perfect x from Sharon & Mick Bexleyheath Kent

Room Tip: The first room has a window seat that you can look out, but I think both are good. The wet room was...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArthurGrun, Owner at The Horse Guards, responded to this review, June 22, 2014
Lost for words in terms of a different way to say thank you. We do our best to make our guests' stays as pleasant as possible. We have found that guests such as these seem to have a similar approach towards our work. Whether that is the case or not, guests such as these seem to bring the best out of us and that is to their credit not ours'. We really appreciated their stay and review of it. Thank you on behalf of all the team and rest assured a warm welcome awaits should a return visit be on the cards.
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Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 23, 2014 via mobile

Comfortable modern room above the pub, with everything you could want - tea / coffee making, magazines, very comfortable bed with quality linen and an excellent wet room / shower. Pub offers typical menu, breakfast served with good quality ingredients. A peaceful location.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArthurGrun, Owner at The Horse Guards, responded to this review, May 28, 2014
Thank you for not only choosing to stay with us but also for submitting such a kind review. It is really appreciated by the whole team. Thank you.
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Southend-on-Sea, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

Could not fault the 2 nights we stayed here. The Horse Guards is a lovely pub with friendly and helpful staff. The 'Royal Room' was clean, comfortable and beautifully decorated. Breakfast and evening meals were delicious! We would definitely stay here again, we were made to feel very welcome and nothing was too much trouble.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArthurGrun, Owner at The Horse Guards, responded to this review, April 23, 2014
Yet again great guests make our job easier and more fun. Add to that the addition of a very positive review and yet again we are struggling for an original way to say "thank you". This review encapsulates everything we strive to achieve in delivering a pleasurable experience for our guests and we are all teh more appreciative for that. Thank you very much from all at The Horse Guards and we hoep we may see you again someday.
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Barnsley, United Kingdom
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 8, 2014

Just a lovely place to stay with excellent service, food and atmosphere.
Every thing just 'Perfect'.
The Horse Guards is certainly one of the best places to stay in the area, quiet but near to where you want to be.
I would recommend this place to stay to anyone.
Go and give it a try for your selves.

Room Tip: Only two rooms. I would think both are perfect ours were.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArthurGrun, Owner at The Horse Guards, responded to this review, April 9, 2014
It never gets any easier trying to find original ways of saying "thank you" but equally it never fails to raise our spirits when our guests enjoy their stays with us. We really do appreciate this feedback from great guests who were a pleasure to be of service to. Thank you from all at The Horse Guards for choosing to stay with us and writing so kindly of your experience.
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Bicester, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 10, 2014

My wife and I had the pleasure of staying at this fantastic little gem on the weekend. The customer experience was first rate, starting before we even arrived. We were attending a wedding in nearby Malmsbury and wanted to be able to drop our bags off and get changed a few hours before the designated check in time. The owners of the hotel rang us whilst on our way to find out our arrival time to ensure the room would be ready. When we arrived we were met by the very attentive and friendly owners who could not do enough for us.
We stayed in the Royal Room which we found more than met our needs. The bed was extremely comfortable!
Breakfast the following morning was delicious.
We would definitely recommend this place to our friends and family and certainly hope to make a return visit in the future.
The Horse Guards provided us with a wonderful get-away from our manic home-lives and took us back to a time when we were free from children and all the chaos that brings.
Our only regret is not sampling the incredible smelling food and spending the night in the pub. We'll certainly be making up for that the next time we visit.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArthurGrun, Owner at The Horse Guards, responded to this review, March 11, 2014
At the risk of sounding complacent...it's all part of the service. We hope we appreciate most of our guests' expectations and do our best to live up to them. It is as rewarding as ever to learn that our guests enjoyed their stay with us and were prepared to say as much in their review. Yet again it was our guests who made our task easier and more enjoyable. We certainly hope they may return and rest assured they will receive a warm welcome. Thank you very much for your stay and kind review.
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Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2014

My wife and I spent two nights here recently and we cannot recommend it enough. We have stayed at many places over the years and "The Horse Guards” is certainly up there with the best of them.
We stayed in the “Royal Room” which was spacious, clean and with all the amenities you could wish for. The shower was wonderful and the bed incredibly comfortable!
The full English breakfast set us up for the day and kept us going until we returned later for an evening meal. The food was very good on both occasions although I did regret having the crumble on the first night as I was so full afterwards! Maybe I shouldn’t have had that extra pint of WyldWood cider!
Arthur & Janette are warm and friendly hosts and made us feel very welcome. Thanks too to Sarah who served our breakfast on our second morning with a smile and a chat.
Although our main reason for staying in the area was to visit relatives (and celebrate my wife's birthday!), we also spent a couple of hours in both nearby Tetbury and Malmesbury. Sadly the weather wasn’t great but I can imagine that on a warmer, sunnier day, both these places would be nice to explore for longer.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArthurGrun, Owner at The Horse Guards, responded to this review, March 7, 2014
A great endorsement from great guests! I am not sure what more we can add. As ever we are more than grateful to our guests who review their stay with us...especially when it is this complimentary!. It always a pleasure to be of service to guests such as these and all of us at The Horse Guards are given a lift by feedback such this. Thank you very much indeed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Horse Guards

Address: Brokenborough, Malmesbury SN16 0HZ, England
Location: United Kingdom > England > Cotswolds > Malmesbury > Brokenborough
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Brokenborough
Price Range (Based on Average Rates): $$
Number of rooms: 2
Official Description (provided by the hotel):
Nestled in the tranquil south Cotswolds village of Brokenborough, The Horse Guards is the archetypal English country pub. The double, en suite guest rooms marry modern furnishings and facilities with traditional features such as beamed ceilings and exposed stone walls. Similarly our menus offer modern English cuisine alongside old favourites in the form of classic pub food. Something for everybody with a warm welcome guaranteed. ... more   less 
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