Upon arrival, our room was not quite ready. As a Marriott Elite member, my preferences are transmitted each time I make a reservation. The feather free room was not ready. They ran ahead of us, as we retrieved our bags, to remove the feather pillows.
The 'KING SUITE" was not a SUITE in the true sense of the term. It was merely a king bed with a couch sitting area (that unfolded into a bed). I was traveling with teenagers and was anticipating having the ability to close off my sleeping quarters.
They do not have any rooms in that configuration. If you want privacy, rent TWO rooms.
The room was clean & quiet. At 3 stories tall, top floor rooms on the back are the quietest (there is no parking lot in the back). A/C units are inside room, a little loud, but powerful!
Morning breakfast was good. the assortment includes scrambled eggs, sausage, make your own waffles, bagels, toast, 4 cold cereals, milk & yogurt - same thing every morning. But the OJ is totally watered down - it is terrible! Like TANG!
The COFFEE tasted like old burned gym socks - totally disgusting. It was the WORST COFFEE that I have EVER tasted, anywhere in the world!
The swimming pool gets disgusting late in the day. They need to install a computerized water chemistry controller to automatically dispense the proper amount of chemicals. No one is monitoring the water and increasing the chlorine when the bather load increases. If it smells like "chlorine" when you enter the indoor pool, do not go swimming. That is not "TOO MUCH CHLORINE" that you smell, rather the opposite - the off gassing of bather waste combined with chlorine (ammonia compounds called Chloramines).
The kids were disappointed that the pool was called off limits by their dad. Too bad that dad knows his health safety and pool water chemistry - it ruined their afternoon.
No on-site restaurant, but many by - Panda Express, Chili's, Texas Steakhouse, Black Bear Diner....
No on site exercise facility. They do have arrangements to provide you with a day pass to a local off-site gym about 10 minutes away. On Saturday morning the place did not open until 8am, and was instantly PACKED! Lots of equipment. Just too far away.
Top floor (third floor) in the back are the best. There is no parking lot in the back, so no chance...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 4, 2013
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Thank you for taking the time to fill out a survey. Our staff works hard at "Promise to keep our Promises" and thank you for the survey. I will share your review today in my staff huddle.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.