No ewww factor here, I can be a little picky and ESA Tracy met my expectations for Security and Cleanliness and beat the competition in Value and Friendliness.
*SARAI (and the staff ) was always friendly and gets my high marks for *always saying hi, *remembering my name and *greeting me with a smile.
All of the staff were very accommodating (as they should be ) and made sure I had everything I needed,.
Jillian has assembled a good crew or team who seem to enjoy their job and have the personality that's necessary to deliver a positive experience when having to sleep in a bed that's not your own:-)
The locatIon was near to freeway entrances, Westgate mall and theater, shopping center and grocery stores. Grocery stores are handy if you're staying for a time with your condo sized kitchen area and full sized fridge in each unit.
I felt safe and secure with passkey entry and I get the impression they try to keep the undesirables away which is very important to me. I would want my mother to stay there and feel safe as well.
Special thanks to Oyuki, Virginia, Jenna and the housecleaning staff for making my stay a happy one:-)
I would reccommend ESA TRACY and a Non smoking room, unless you're a smoker then I would recommend you go outside and smoke and save the indoor fresh air for all!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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The staff and I read your review, and would like to thank you for writing such great things about our staff. I'm glad that you feel safe and secure at our location. We strive to provide guests with all the comforts of home; after all, a well equipped kitchen is always handy! Thank you again for sharing your experience with us. It would be our pleasure to have you stay with us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.