Our family of four stayed here for a morning wedding nearby. The reception was held at the hotel so it was more convenient than driving an hours distance. We encountered a few problems:
1. Room not as promised. Booked King suite. Got a room with a king bed in it. At check in we were asked if we wanted a room close to the pool. We said yes and our room was in the courtyard area surrounding the pool. The door opened up to the outside-no an inside hallway. Don't know anything about the rooms inside the 12 story bldg attached. We requested a roll away bed and a crib. The housekeeping staff was very quick, helpful and friendly. Both the crib and roll away were in need of repair however, they were usable. The bed was amazing. Clean crisp sheets and pillows on a very comfortable bed. We slept well.
2. Working order of bathroom was a problem. With no fan vent the entire room got pretty steamy and hot. Couldn't find a vent fan or air conditioner. So I opened the room door. The hotel was not busy and we were at the end of the walkway so it worked out. Although it was frustrating. Trying to get ready and putting on make up in a hot and steamy room is nearly impossible. THEN the shower curtain somehow leaked during the third person's shower. There was water an inch deep in the bathroom!
3. Room lighting so bad had to put make up on in car. Even with the door open all curtains open and lamps congregated it was just to dim. Couldn't believe it. So decided to put on make up in the car.
Our experience was poor during our stay. Overall we were completely dissatisfied. Will not stay here again. We always investigate our stays and we only stayed here as part of wedding party. The reception downstairs was great. Great service, cleanliness. The food was good as well. Parking was free and convenient. Hotel staff friendly.










