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Doubletree Hotel Torrance/South Bay: Traveler Reviews


Doubletree Hotel Torrance/South Bay
21333 Hawthorne Blvd, (formerly Hilton Torrance/Southbay), Torrance, CA 90503
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Traveler Reviews

56% Recommend
3.0 of 5 stars 33 reviews
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We did not enjoy our stay

Doubletree Hotel Torrance/South Bay

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2 of 5 stars
SavvyNewburyPark_CA 1 contribution
Newbury Park, CA
Jul 11, 2007 | Trip type: Family
1/1 found this review helpful

Our family of four stayed here for a morning wedding nearby. The reception was held at the hotel so it was more convenient than driving an hours distance. We encountered a few problems:
1. Room not as promised. Booked King suite. Got a room with a king bed in it. At check in we were asked if we wanted a room close to the pool. We said yes and our room was in the courtyard area surrounding the pool. The door opened up to the outside-no an inside hallway. Don't know anything about the rooms inside the 12 story bldg attached. We requested a roll away bed and a crib. The housekeeping staff was very quick, helpful and friendly. Both the crib and roll away were in need of repair however, they were usable. The bed was amazing. Clean crisp sheets and pillows on a very comfortable bed. We slept well.
2. Working order of bathroom was a problem. With no fan vent the entire room got pretty steamy and hot. Couldn't find a vent fan or air conditioner. So I opened the room door. The hotel was not busy and we were at the end of the walkway so it worked out. Although it was frustrating. Trying to get ready and putting on make up in a hot and steamy room is nearly impossible. THEN the shower curtain somehow leaked during the third person's shower. There was water an inch deep in the bathroom!
3. Room lighting so bad had to put make up on in car. Even with the door open all curtains open and lamps congregated it was just to dim. Couldn't believe it. So decided to put on make up in the car.
Our experience was poor during our stay. Overall we were completely dissatisfied. Will not stay here again. We always investigate our stays and we only stayed here as part of wedding party. The reception downstairs was great. Great service, cleanliness. The food was good as well. Parking was free and convenient. Hotel staff friendly.

  • Liked — comfortable bed and beding
  • Disliked — no vent fan, poor lighting
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since July 11, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, People with disabilities, Older travelers
  • I do not recommend this hotel for An amazing honeymoon, Girlfriend getaway, Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $179 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Comfortable and safe

Doubletree Hotel Torrance/South Bay

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3 of 5 stars
CaliBrit 16 contributions
California
Jun 23, 2007 | Trip type: Solo travel

I spent 12 days here. It was a pleasant enough stay in a standard chain hotel. Nothing remarkable but nothing unpleasant either. The rooms are ample sized, adequately equipped and furnished. Front desk and room service were all pleasant.

I wasn't sure when I would be leaving, when I called front desk to say I would be staying an extra day they said they would have to let me know later. They didn't call but I assumed that meant it was ok. The next day I extended again, this time they confirmed straightaway. I stayed an extra couple of days after that without confirming and just settled up when I checked out. This wasn't a problem as the hotel was obviously half empty.

Security was excellent and, as a lone female traveler, I felt safe at all times.

  • Liked — Security and Location
  • Disliked — Nothing stands out.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $179 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
stayed 5 days all great!

Doubletree Hotel Torrance/South Bay

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5 of 5 stars
nwtravels 5 contributions
Portland Oregon
Apr 21, 2007 | Trip type: Family
2/2 found this review helpful

We had 2 rooms at this hotel for 5 nights and we all got 5 great nights of sleep. The hotel is very quiet. It is near the airport but far enough away to advoid flight noice. Lots of pilots and airplane staff stay at this hotel so it is very quiet. Staff was wonderful. There is lots of security and there was always security watching the elevators but the hotel was still is a nice neighborhood. We called the street behind the hotel restuarant row/ Was 35 minute drive to Disneland. 10 minutes to Manhanttin beach and maybe 45 minutes to Malibu. Great location. LA airport only 15 minutes away. Pool area was nice with waterfalls around it but basic pool.
Decor in room is older style but beds are new. Would definately stay again. We used hotel points but rooms are reasonable priced. Great location!

  • Liked — how quiet the rooms were
  • Disliked — no dislikes
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since December 26, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $179 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Just about average

Doubletree Hotel Torrance/South Bay

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3 of 5 stars
heeljeff 11 contributions
Raleigh, North Carolina
Mar 4, 2007 | Trip type: Business, Solo travel
0/2 found this review helpful

The Hilton Torrance had its good and bad points. The hotel had ample parking and was close to a variety of restaurants, not to mention to the very disappointing del amo fashion center (the place is dirty and just plain smells in parts.) A common complaint I have with hotels is with the air conditioning, and the hilton torrance is no exception. The AC would not turn on until the room hit about 75 degrees, and would shut off at around 70. My first night I arrived late and complained to the front desk who to their credit promptly sent a maintenance person up (at 11:00 pm). Unfortunately, he explained the AC was working as designed. That alone is enough for me not to recommend this hotel. The room was dirty (stains on the walls and ceiling) and that and the bathroom were on the small side. One night I attempted to eat at the hotel restaurant (at around 7:00pm), but found the place devoid of any employees. After walking around and waiting ten minutes, I left. Room service was quick although the food was average at best. One positive note is that there was always a security guard in the lobby. In the end, I would not stay at this hotel again.

  • Liked — Nearby food
  • Disliked — Air conditioning
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $179 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beware of the Internet Access

Doubletree Hotel Torrance/South Bay

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2 of 5 stars
GuanMiao 5 contributions
USA
Feb 5, 2007 | Trip type: Business, Solo travel
1/2 found this review helpful

The site location is convenient and easy to find, but if you are trying to work while at this hotel you should reconsider. The internet access had great connectivity but extremely poor speed. It took me 4 hours to get one email sent. I ended up using dialup, and changed hotels as soon as I could. The internet service has outgoing SMTP service blocked so don't even think about using Outlook.
The executive lounge is okay but I wonder at their 'nominal' fee for a glass of wine ($7.50) and lack of anything that takes minor planning for breakfast. Even a hard boiled egg would have been good. Sorry, I can't exist on only carbs.
I would stay here again if the internet access is better and the beds not so soft. For the time being I will stay at one of the Hampton Inn properties located in the same general area.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since November 11, 2005
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Doubletree Hotel Torrance/South Bay Also Known As

Address: 21333 Hawthorne Blvd, (formerly Hilton Torrance/Southbay), Torrance, CA 90503