I stayed at your hotel from Nov 29th thru Dec 4th and couldn't have been happier. The staff was all so friendly and helpful. No matter what I needed, your staff took care of me and seemed glad to do it. It was like being taken care of by your family -- family that you actually get along with. In addition to having staff that treated me so well, the room and the amenities were lovely. Having free use of the internet in the Concierge Lounge allowed me to keep up with my email and confirm my flights. The breakfast buffet in the Concierge Lounge had tremendous variety, and was a lovely place to enjoy cake and tea in the evening. I have already started telling people back home about your wonderful hotel, and can't wait to return. I will also let my travel agent know what superior service you provide your guests. A special 'Thank you' to my dearest Odette, Elsa, Jorge, Tanya, Rhoda, Eliza, Sara, Paul, Beth, & Rafael for your true professionalism and great conversation.
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