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“Beautiful hotel” 4 of 5 stars
Review of Torrance Marriott

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Torrance Marriott
3.5 of 5 Hotel   |   3635 Fashion Way, Torrance, CA 90503   |  
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Ranked #7 of 19 Hotels in Torrance
Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Beautiful hotel”
4 of 5 stars Reviewed October 27, 2012

I'd say as good as a Marriott gets. Not a great location for tourists seeking a beach vacation ---- there are several places much closer to Redondo, Hermosa or Manhattan Beach areas. But the hotel itself was great.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
revpar120, General Manager at Torrance Marriott, responded to this review, October 17, 2013
Thank you for the terrific comments. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 22, 2012

I stayed for a few days and really enjoyed my stay. The rooms are clean and spacious and front desk staff is extremely nice. The food was good and room service was excellent. There is also a SBUX in the lobby which is really convenient, and not a proudly brew, but a full on store. The only issue I had were the elevators were SLOOOW. If you are on a tight schedule consider staying on a lower level to take the stairs. I was on the 16 floor, so I did not have that option. The gym is really nice. Fully equipped! The hotel is right across the street from a major mall. Lots of places to eat and shop, and the mall also has a Lucky Strike bowling alley. I walked to the mall quite frequently as it is that close. Blow dryer did not work, but maint brought me up a replacement quickly. I would stay here again.

Room Tip: Elevators are slow. Consider staying on a lower level floor if you are on a tight timeline to take s...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torrance, California
Top Contributor
58 reviews 58 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 1, 2012

This Marriott is not what it used to be. The pictures shown on line are not what it actually looks like. I think long range lens were used to make the pictures look better. For instance the rooms are not that large like shown; unless of course you can afford a suite. The pool area does not look inviting in person. The rooms do not have enough installation; guests bang on walls and floors. The dining room is not available all day. Last I heard they were no longer serving dinner. Even when the dining room is open; it needs to be upgraded. Their prices on the menu are outrageous compared to other nearby restaurants.

I have stayed at this hotel several times and I have found the front desk staff to not be overly helpful or courteous to guests. Also, they now charge for parking which is $15 per day. You are not allowed to park in the surface lot adjacent to Fashion Way. The mall has plenty of parking, however they have signs up that indicate no hotel parking; so you are forced to pay to park in the hotel garage.

The Del Amo Fashion Mall across the street has gone down hill the last several years. The mall needs to be remodeled and no one knows for sure when it is going to happen. They have very limited eating places within the mall except for the food court. The only high end stores they have in the mall is H&M, Forever 21 and Macy's. And there are three Macy's store in that mall.

The per night rate at this Marriott has gone up; it is almost $250 per night. They do have a lot of airline people that do stay at this hotel. Unless you have an expense account, you may want to rethink this. There are other nearby hotels that are not so expensive.

Basically, when you stay here you are paying for the Marriott name. I know quite a bit about this hotel; I have stayed here several times and I live in the area.

  • Stayed November 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ca
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 24, 2012

We stayed in early September for a wedding and got a discounted price. It is a very nice hotel with a reasonable price for the ammenities. Rooms very nice and clean, the bedding was very good. Staff, specially at the Front Desk were very friendly and helpful.
Location is good, we could be at the beach in about 15 minutes, restaurants were plenty with good variety around it.

Downside is that the elevators were so slow, I think there were only 2 elevators and only one would go to the top floors were we stayed. With so many people at the hotel (Pro Soccer teams, weddings, etc) sometimes it would take 15 minutes to get into the elevator, then it would stop at every floor even if full.

Beware of the bar, a bit overpriced.

Room Tip: Overall a very nice, affordable hotel, centrally located to a lot of ammenities and activites around...
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
208 reviews 208 reviews
132 hotel reviews
Reviews in 81 cities Reviews in 81 cities
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed August 30, 2012

This is a 17 story hotel with four old, slow elevators for which you will wait endlessly. This gives you time to just look around and see just how tired this hotel is. It is in serious need of being updated and renovated. It is in a commerical area about 3 miles from the beach and 25 miles south of downtown LA. There is a large shopping mall across the street and a number of chain restaurants nearby. My room had a nice view of downtown LA and the mountains in the distance, but a much better view of a nearby oil refinery. The hotel has valet parking as well as self-parking (for a fee) in a nearby parking garage. The concierge club is very small, and while the staff is extremely friendly and helpful (many guests know them by name), its size makes it much more crowded and noisy than club lounges at Marriotts of a similar size. There is nothing all that wrong with this property, but the building, the rooms, the public spaces, and the immediate vicinity is completely forgettable, particularly given the rate. There are much better properties and values within a few miles of this location.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 25, 2012

We were here for a conference - loved the small touches, fruit water - a new flavour everyday. Helpful friendly staff, nothing too much trouble, and keen to help direct and advise about places to go and things to see. Lovely food, especially breakfast. Only downside was intern costs for conference goers..in todays day and age wifi for iPads and phones in international hotels should be free....

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Libertyville, Illinois
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 10, 2012 via mobile

Old, tired property. Want to dull your pain of traveling? Yes. Stay here. You won't remember what was nice about your trip b/c nothing is great at this property except maybe the hot water. Very tired facility, terribly soft / sagging bed, thunderous in room cooling system and the basic Marriott "wow less" experience.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Torrance Marriott

Address: 3635 Fashion Way, Torrance, CA 90503
Location: United States > California > Torrance
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Torrance
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Torrance Marriott 3.5*
Official Description (provided by the hotel):
The Torrance Marriott South Bay Hotel is located in the renowned South Bay, minutes from Pacific Coast Highway, miles of pristine beaches, the Home Depot Center and the Del Amo Fashion Center. Our spacious guest rooms include Revive bedding, wireless internet and suites with flat-screen LCD TVs. Savor our Clean Bay Certified South Bay hotel dining experiences, from Starbucks and Garden Court Restaurant, to the signature Rain Wine Bar and Lounge featuring 30 specialty wines by the glass. Our Marriott Torrance hotel near Redondo Beach features over 30,000 sq ft of flexible event space and boasts a circular Ballroom Elements, adjacent to an outdoor Zen Lounge making it ideal for conferences, weddings or other social activities. Newly designed Serenity Gardens, offers a premier outdoor venue with gazebo to host a dream wedding. Convenient to LAX, Long Beach Airports and LA Galaxy games, the Torrance Marriott South Bay defines where style and comfort meet. ... more   less 
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Also Known As:
Torrance Marriott Hotel Torrance
Marriott Torrance

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