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“A Tad Overpriced” 3 of 5 stars
Review of Extended Stay America - Los Angeles - Torrance Blvd.

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Extended Stay America - Los Angeles - Torrance Blvd.
2.5 of 5 Hotel   |   3525 Torrance Boulevard, Torrance, CA 90503   |  
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Ranked #16 of 19 Hotels in Torrance
Upland, California, United States
Top Contributor
245 reviews 245 reviews
47 hotel reviews
Reviews in 94 cities Reviews in 94 cities
88 helpful votes 88 helpful votes
“A Tad Overpriced”
3 of 5 stars Reviewed October 20, 2013

A/C was persnickety at best and eventually had to just open the window.

Somewhat underlit.

Everything clean and new in appearance.

Complete kitchenette in the suite. Expect some weird smells in the hallways, since you can cook in your room.

OK, but seemed somewhat overpriced.

Plenty of hot water and fluffy towels.

Jessica at the front desk was very helpful when our Expedia reservation could not be found in their system.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
    14
    12
    11
    4
    11
See reviews for
12
9
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Sacramento, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2013

My room was infested with fleas!! It took management 2 days to get someone out to spray. When they did come out they attempted to open the door with the room key they received from management without notifying me!!! Isn't this illegal? Can anyone recommend a good attorney in the area?

Also there was a prostitute "living" next door for over a year and a half. She entertained her guests between the hours of 11pm and 5:30am. I notified management and even HIS MANAGER and absolutely nothing was done!! She also had a dog which barked constantly when she escorted them down the stairs.

I would NEVER recommend this hotel to anyone!!! Not unless you're into fleas and hookers!!

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanside
Top Contributor
70 reviews 70 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 28, 2013

While in the L.A. area for business and our 10th wedding anniversary, we decided to spend the night at
Extended StayAmerica Los Angeles-Torrance. We were able to get a great price and the accommodations were very nice...recently renovated. From the time we arrived until the time we left, we felt like we were part of the family. I would highly recommend this hotel and look forward to staying here again. As mentioned, the hotel has recently been renovated and has up-to-date amenities. Our room came with a full kitchen, flat screen television, free Wi-Fi and a king sized bed. We had one minor issue, but Tammy the front desk manager personally came to our room and remedied the situation. Now that is customer service!!! All-in-all, a great time had by all.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review, August 30, 2013
Barry - I appreciate you taking the time to write a review of your most recent stay at our hotel. I'm so pleased to hear that you decided to stay with us again on such a memorable occasion. We hope you had a great time celebrating your 10th anniversary and we look forward to welcoming you back for your 11th Anniversary!
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Tucson, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 27, 2013

I travel infrequently but I like to feel "at home" as much as possible. For the money, I like to feel that I wasn't cheated by cutting corners. At this location, I got more than I expected. The kitchen was well-appointed, although I couldn't take advantage of most of it (I'm strictly kosher -- even brought my own small microwave). For the complimentary continental breakfast, almost everything was individually wrapped and kosher! This is rare in my recent travels. If some special flavor had run out, they quickly resupplied it upon request. The TV & remote worked fine & the bathroom was clean. The only problem was that the 2nd room for our traveling party was up one floor (that's life). The a/c was great -- I was never uncomfortable. A great bargain! Plus I couldn't hear any traffic from the nearby I-405 -- a huge plus!!

Room Tip: Book early & ask ahead (interior) -- be specific & assume NOTHING!
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review, August 29, 2013
Brad - I received a copy of your review, and wanted to thank you for taking the time and sharing your experience with us. I'm thrilled that you liked you room, especially the kitchen, and our grab-and-go breakfast. As well, it is great to know that our staff attended to all of your needs.

Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area and we will definitely try to have your party stay as close as possible together.
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Torrance, California
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013

I have to say, that I was pleasantly surprised to have a very nice room that made me feel comfortable .When I called just to find out about reservation information the hotel staff was friendly and helpful and therefore: I decided to have them keep a room for me.My room is on the third floor and it is quite and has given me time to take care of some important matters without any interruptions .I have also enjoyed the freedom to come and go, knowing that all is well. The housekeepers keep a very clean place here and are nice.

Room Tip: Corner suites are large and sunny.
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review, August 23, 2013
Lisa - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you truly enjoyed your room and the friendly service our staff provided. As well, I am glad that you were able to get a good nights rest.

Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed August 1, 2013

I've stayed with this hotel chain several times because most low-rate hotels are sleazy motels. My experience with the staff has been great. It's usually the guests that are questionable: loud, bringing dogs down to the complimentary breakfast station unleashed; damaging hotel property (I can tell by the condition of the room that a guest just didn't care). My BIGGEST complaint about Extended Stay? Worst mattresses I ever slept on. Homeless shelters probably have better mattresses.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review, August 6, 2013
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that the mattress did not give the comfortable nights rest that we try to provide at our hotels. I am working with my staff to properly identify and correct issues like yours ensure that our guest receive a peaceful nights rest and that these issues due not happen
in the future. I appreciate you bringing this to our attention. If you have any additional feedback, please reach out to me at lto@extendedstay.com. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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Los Angeles, California
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 6, 2013

I stayed here last weekend, Place wasn't bad until the Air Conditioning unit didn't work properly we were in room 334 and even the toilet plugged on us? the Cleaners never came by to check on the room... I don't know what else to say other then it was alright...

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Los Angeles - Torrance Blvd.

Address: 3525 Torrance Boulevard, Torrance, CA 90503
Phone Number:
Location: United States > California > Torrance
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #16 of 19 Hotels in Torrance
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Torrance Blvd. 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Torrance
Extended Stay Torrance
Torrance Extended Stay

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