We were in town for one night to attend a funeral. We arrived in the evening after a 6 hour drive and the hotel looked nice from the outside. We checked in and went to our room. Upon entering we noticed a strange odor. As we looked around we could not believe the poor quality of the amenities. This room had not been updated for at least 30 years. The countertops and floors were disgusting. The windows had mold. Had it not been so late we would have left and went to another hotel, but we had a funeral early the next morning and were not staying another night. We did not use the shower and made sure not to walk bare footed in the room. I cannot believe that this hotel is in business with rooms in this condition. There were people loitering in the lobby area, not sure if they were employees or residents, but they did not make us feel that we were entirely safe staying there. I let the hotel know the condition of the room, but they never responded or offered a refund or apology. I took pictures of the condition of the room, but they did not ask to see them. I think that they are fully aware and dont plan on fixing it. Very disappointed because this is in a nice location in Torrance and the rooms do not match how the hotel appears on the outside.
- Also Known As:
- Homestead Torrance Hotel Torrance
- Homestead Torrance Hotel
- Extended Stay America Torrance
- Homestead Torrance
- Reservation Options:
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