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“Good for families” 4 of 5 stars
Review of Staybridge Suites Torrance

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Staybridge Suites Torrance
3.0 of 5 Hotel   |   19901 Prairie Ave, Torrance, CA 90503   |  
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Ranked #3 of 19 hotels in Torrance
Budapest, Hungary
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Good for families”
4 of 5 stars Reviewed July 16, 2012

With a collegue of mine we reserved a two bedroom apt. The apartment is clean and its size was perfect for us. I guess people with kids would enjoy the size of it. The hotel is far away from everything therefore car is a must, howeverit is only 10 min. from LAX on 405 in car pool lane and 20 from Wilshire blvd. The staff is nice and they kept my collegue's lost shoes for 10 days that was left in the hotel. Breakfast is included and it is the average american food, nothing special but could be enough until lunch. Stay away from pool side apt., it is loud even in the evening.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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170 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Houston, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 24, 2012

We came as a family and was appalled to see a hotel overrun with partygoers with no regard for other guests. The music screaming (yes literally screaming) lasted until about 11pm. After calling the front desk multiple times, the situation was better but there was still noise just not to the extent. The fact that hotel allows itself to be run an operation like this is surprising-this one experience is a brand killer. The room is spacious but old and does not appear to have been updated in the last 2 decades. Tvs are old boob tubes with spotty service. I've stayed at other stay bridges with success so this was very disappointing.

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Torrance, responded to this review, July 28, 2012
Dear hanniroxy1,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the noise during your stay as well as some of the old amenities such as the television in the room. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2012 via mobile

I am staying here currently and have been for the past 3 nights and will be here for another 2 weeks or more. My home is being refurbished as per our home owners insurance and they are paying for my stay. Before u get on the ball and and choose a place to stay rest assured I have looked all around town and guess what I am stuck here. If u are looking at a comparable hotel like the residence inn which is right down the street, they are definately a nicer hotel. If u are trying to stay anywhere between now and the end of july know this. Most of the suite hotels in the area are sold out due to the turnaround at the Exxon mobile refinery, so good luck to you if u can even get a room down the street at the residence inn. As for this hotel, it's way better then extended stay, or comfort inn. In regards to that it's like an apartment u come and go as u please. U park right outside ur room and presto! No front desk, long hallways or looky loo's!

Yes it's true the rooms have tube tvs, yes the carpet has a few stains, and yes the property is a little dated but!!!! C'mon damn I bet it's cleaner then your own home ;) look... U get breakfast 7 mornings a week right all good food and there's plenty of it! Don't be late they serve from 6:30 to 9:30 sharp okay! Get ur free coffee and news paper and ur all good! Oh u don't have a car? Free transportation to the mall both ways mon-fri( c'mon tip the driver cheapo, he may not pick u back up! J/k) the best part is the reception 3 nights a week! Tonight is BBQ night with a pool party and dj! 5:30 to 7:30 and u must be really dumb not to come be because not only do they feed u they get u drunk! Beers on tap aycd! Beside u can use a little bit of that while ur dragging the ungrateful family around cause all they do is complain right? Full fridge free laundy and Internet ( FYI I washed all my clothes and they came out squeaky clean.... Immagine that!) no oven in the suites... Really ur gonna cook a turkey while ur staying here aren't you?
Don't wanna be bothered stay on the top floor! I had a lot of stuff to move maybe like 10 very large bags and six boxes of my stuff, guess what? When ur checking in ask politely to have staff help u! They will! Slip the dude $5 for his troubles , owouldn't u like five bucks for 10min of work? Overall if u have the extra money u could stay somewhere else. But I'd recommend this place, it's the best bang for your buck.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2012 via mobile

What a great value for a 2 room suite! Stayed here multiple night and loved every minute of it. Really enjoyed the complimentary dinners tue-thrus.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawthorne
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed April 12, 2012

The rooms and bathroom were dirty but the kitchen was clean.I would not recommend another stay until they really clean that place.Really,I think the price is OVER RATED!!!The service was okay.

Room Tip: Any clean room.The maids just surface clean and if you have allergies,not good!! It was way to much...
See more room tips
  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Torrance, responded to this review, May 25, 2012
Dear Donna S,

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,
Jaime W
Case Manager
IHGCare
Reference # 27748779
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort McMurray, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 27, 2012

We stayed here two nights on vacation and took advantage of the free laundry facilities, very good free breakfast, free light meal in the evening (since we stayed during the week and catering to business travellers), and free wi-fi. All was excellent! The suite itself was nice and large, albeit a bit outdated, but not poor by any stretch. We enjoyed all our time here and got all we needed during our stay. I definitely agree with the comments that a car is a necessity given the location, but if you do have a car or a rental, it is not a far drive to restaurants or a mall. We got this on a great deal through Hotwire and would definitely stay here again.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 26, 2012

We only stayed here one night and there were no real problems. We arrived late at night and service was not bad, but not great checking in. His attitude was weird, friendly in some ways, but indifferent in others. Anyways, the room itself was clean, and well kept but definitely not new. I've not stayed in a full suite type place before, so I didn't expect the exterior to look like condo-esque, and the interior to be a full, small apartment. The kitchen had bare essential supplies, but had a stove and fridge. There's a separate couch sitting area and two desks. The bed was comfortable and though we were on the second of three floors, we were never bothered by noise above or below us. Breakfast was solid with a do-it-yourself waffle iron, cereal, canned cut fruit, yogurt, bagels, juices, etc. The front desk lady at checkout was very, very friendly and funny. I'd stay here again.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Torrance

Address: 19901 Prairie Ave, Torrance, CA 90503
Phone Number:
Location: United States > California > Torrance
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Torrance
#4 Romantic Hotel in Torrance
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Torrance 3*
Official Description (provided by the hotel):
Welcome home to the Staybridge Suites Torrance, an all-suite property offering a resort style atmosphere located in the heart of the South Bay. Our central location near the 405, 90, and 110 freeways, as well as both the Long Beach and Los Angeles International Airports, make us the perfect accommodation for your corporate, leisure or extended stay needs. Our guest suites have a villa-type feel and offer fully equipped kitchens, separate bedrooms, DVD players, and free high-speed Internet. You will also enjoy our daily buffet breakfast, our mid-week manager receptions, the heated outdoor pool and Jacuzzi, BBQ grills, fitness and business centers. These complimentary amenities are our way of saying Thank You for your business. At the Staybridge Suites, you are just minutes from the Redondo, Hermosa and Manhattan Beach communities. Take a quick jaunt up the Pacific Coast Highway and enjoy Venice, Marina Del Rey and the Santa Monica Pier. We are also convenient to the Home Depot Center in Carson, CA, the nations most complete training facility for Olympic, amateur and professional athletes. The Long Beach Aquarium, the LA Harbor World Cruise Center as well as the popular Del Amo Fashion Center and South Bay Galleria are nearby. Here for business? Experience why we are the preferred hotel for Honda, Toyota, Exxon, Northrup Grumman, Boeing and Lockheed Martin. Staybridge Suites is a proud member of the elite and award winning Priority Club Rewards loyalty program. ... more   less 
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Also Known As:
Staybridge Suites Torrance Hotel Torrance
Torrance Staybridge Suites

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