I've stayed at this hotel too many times to count since they opened. In fact it's the only hotel I forgo my Marriott points for. The hotel is still very clean and still looks new. Staff are always friendly and helpful. Bed is extremely comfortable.
Typically the first thing I'll do is take a picture of the Japanese tub and text it to my wife to make her jealous. I'm not into baths much unless they are Japanese style like this one -- it's great for relaxing. I usually try to stop at Mitsuwa before or after checking in to pick up a can of Asahi Super Dry to enjoy while I'm in the hot bath later. And I try to get some snacks for the kids for omiyage.
Breakfast at Gonpachi is first rate. American side and Japanese side buffets as well as made to order eggs, pancakes, etc. I've never had dinner there.
If I had to nitpick:
- the bed has a very warm comforter which forces you to put the A/C on higher than you need to otherwise (defeats the eco concept).
- wifi can be spotty depending on the room
- breakfast choices could get monotonous for a long stay
That's it. Great hotel.
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