Overall experience was great. Had a few issues here and there. We checked in on a Saturday with a plan to stay a full week. Like other reviews we also did not receive our complimentary Hilton honors member stuff at check in, we thought maybe it would be in the room but to no avail it was not there either. I was not going to ask for it. The first night we had a room on the 4th floor that had a terrible noise (loud constant humming) coming from the little vent in the bathroom that even with the door closed it was bothersome and it kept me from having a good nights sleep, so the next morning we went to the front desk to let them know and request a room change, which they indeed accommodated with no issue and were very nice about it. We tried to get the corner suites as we saw they were slightly bigger and we could not as we were told they were taken. The next room was on the 4th floor as well and we checked before we moved our stuff. No noise this time. Whenever we needed anything, towels changed etc...they accommodated immediately. We did encounter a problem with the people on the 5th floor that seemed to wake us up at 5 am during the week and at 1-2 am on the weekend. They either were heavy walkers or there is a bad floor between the 4th and 5th floor in the room. I never complained as I hoped it would get better. Our first night also someone a few doors down was having a party or such that they were very loud and kept their door open as well. We had to call the front desk on them and they immediately sent 2 security guards up and they handled the situation well and the people were quieter after. I find it amazing that people cannot be considerate of others while at a hotel, either using their inside voices and walking quieter during certain hours of the night. It is very rude. I guess I was raised better than some. The hotel does seem to be dated and some wallpaper peeling up in numerous places and some worn carpet and tile and such, but it was still very pleasant. The beds were comfortable. They had nice pillows and a down comforter. Towels were nice and big and smelled fresh. Could use bigger garbage cans in rooms with trash bags. They do not use trash bags it appeared. The breakfast area needs to be bigger as it was always busy, (not enough seating) especially the last hour open. During the week open till 9:30 and the weekend open till 10:00 am. They cook to order which was always fabulous. They also have a bar with scrambled eggs, french toast slices, potatoes and sausage daily if you do not want to wait in the line for cooked to order. They really should put out some more at the bar like bacon and pancakes. They also have plenty of toast varieties, muffins and pastries as well as fresh fruit choices on a bar with yogurt. A milk, soda and juice machine. This by far is the best part of the stay (The breakfast). The employees that work in the breakfast area every morning are awesome. They are super nice and do an awesome job at clearing tables fast to keep people moving. They need more praise! This place has a great pool as well. Salt water pool and a small hot tub outside which was great. They do need to do a better job at keeping the towel racks stacked though. Had to call a few times to get more. They have an evening reception every day 5:30-7:30pm, not just during the week. Free drinks with some snacks as well. They will ask for your room key for drinks so have it with you! No charge :). When I return to the area I will stay here again. I think you will be pleased.
- Official Description (provided by the hotel):
- The Embassy Suites Temecula Valley Wine Country hotel offers spacious accommodations, modern amenities, and a convenient location ideal for business and leisure travelers. As you enter our Temecula, CA hotel, you will immediately feel the warmth and hospitality that is standard throughout your stay. Each of our 176 modern two-room suites have a private bedroom and a living room area with a full sized sleeper sofa, as well as a spacious vanity and bathroom area. Each suite also features Robert Allen bedding, two new 37" flat panel TVs, a work desk with complimentary Internet access, a microwave, and a refrigerator. The outdoor pool and patio area offer a lovely place to watch evening sunsets over the hotel's sparkling fountain. Enjoy Complimentary cooked-to-order breakfast every morning and complimentary cocktails and appetizers at our Evening Reception. Book your stay today and take advantage of everything Temecula Valley Wine Country has to offer! ... more less
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- Also Known As:
- Embassy Suites Temecula Valley Wine Country Hotel Temecula
- Temecula Embassy Suites