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“Great location...so so hotel” 3 of 5 stars
Review of Embassy Suites Temecula Valley Wine Country

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Embassy Suites Temecula Valley Wine Country
3.0 of 5 Hotel   |   29345 Rancho California Road, Temecula, CA 92591   |  
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Special Offer
Vineyard Picnic Tour
Ranked #5 of 18 Hotels in Temecula
Chatsworth, California
Top Contributor
62 reviews 62 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Great location...so so hotel”
3 of 5 stars Reviewed January 19, 2013

We attended a wedding at a winery in Temecula California and stayed at the Embassy suites hotel. The hotel is outdated and in need of a remodel. The room we had was spacious but was outdated, the carpet was dirty and frayed and we only had one trash can in a 3 room suite! The staff was pleasant but the room was not! Where was the waffle maker?

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTemecula, General Manager at Embassy Suites Temecula Valley Wine Country, responded to this review, January 24, 2013
Dear Mr. Kritzman,
Thank you for taking the time to write a review about your recent stay at our hotel, and we appreciate the kind words regarding our staff. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our suites. In early 2012 we completed a guest room refresh to include new carpeting, upgraded bedding and lighting along with new 37" HDTV's. We hope to continue to improve our guest experience and overall offerings to provide superior service and quality accommodations. We hope you will consider staying with us in the future.
Best regards,
Ben Kulak
General Manager
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428 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chicago, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 18, 2013

We stayed here in June 2012 for a wedding - the hotel was clean and the staff was incredibly friendly. The views in Temecula were also pretty breathtaking. The hotel had a very spacious pool that was also very well kept. The stay included a continental breakfast that was top notch! No waffle mix in a plastic cup here!-- they had an omelette station, made to order! All kind of cereals, fruit, yogurt, pastries; it was really a filling, delicious display. The rooms were spacious and comfortable, even for a family. This trip was just my husband and I, but you could have stayed there easily with 1-2 children. Overall, a very lovely trip with a convenient location to wineries and the small Old Town area. We would definitely return again if we ever get to!!!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTemecula, General Manager at Embassy Suites Temecula Valley Wine Country, responded to this review, January 24, 2013
Dear Pam-859,

It is great to hear you had an outstanding experience with us! Our complimentary cooked-to-order breakfast is one of the brand pillars and certainly makes staying at an Embassy Suites a superior value. Thank you for taking the time to review our hotel! We hope you will come back to visit us again and don't forget to bring the kids next time; there is so much to do for them too!

Sincerely,
Ben Kulak
General Manager
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Incline Village, Nevada
Top Contributor
81 reviews 81 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 14, 2013 via mobile

I am a gold member with Marriott and SPG but the two Marriott properties here in Temecula are NOISY. I stay here at Embassy because of the good value for the money. The breakfast is great since they do a cook to order omelette and I stick mainly with eggs. They do have the other muffins and breads etc too. This place is good for the money since they do offer happy hour and breakfast but the rooms are a little dated and rust on the metals parts in the bathrooms, door jams missing, paint rubbing off and carpets just ok. The maid skipped my room all together the first night. Wtf? Overall if you need a quiet place that is easy to get to town and freeway with decent amenities then this is a good choice. The bed I got this time was also very comfortable and the fact that the rooms are large and set off the hallway with a separate door contributes to the quiet feeling. Not too bad for Temecula.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTemecula, General Manager at Embassy Suites Temecula Valley Wine Country, responded to this review, January 16, 2013
Dear Todd S,
Thank you for taking the time to write a review about your recent stay at our hotel, and we appreciate the kind words regarding our complimentary breakfast and evening reception. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our suites. Your comfort and quality are our top priorities and we regret you did not experience this. We continually work to improve our guest experience and hope you will consider staying with us in the future.
Best regards,
Ben Kulak
General Manager
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Los angeles, ca
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 10, 2013

Place is great! Location is great. On one side of the freeway is Old Town Temecula or go the other way and hit the wineries. Breakfast is amazing, and the free happy hour is beer, wine and cocktails. Bring a board game or some cards and relax in the bar and enjoy! The staff was very helpful with recomendations and just a great experience.

Room Tip: Don't pay the extra for a room with a view. I don't think it is worth it.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angels
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

My wife and I really enjoyed the friendly service we received from the front desk, sports bar, and breakfast staff, With the "managers special" happy hour from 5:30 to 7:30, and the complimentary breakfast, complete with prepared omellets, it is really a good value for the price of a nice suite, The hotel is located perfectly between the Temecula Wineries, Pechanga, and Old Town Temecula, We will be back in 2013.

Room Tip: Try to get a room away from the main highway as it can be a little noisy.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy R, Director of Sales at Embassy Suites Temecula Valley Wine Country, responded to this review, January 9, 2013
Thank you foryour positve feedback! We appreciate that you took the time to let us know that we you enjoyed your visit with us! We look forward to having you as our guest again!



Judy Rice
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, Maryland
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 29, 2012

Rooms decor is old, outdated, small. Housekeeping is not good-they do a skip through the room, floor not vaccumed daily. I'm not sure the bathroom is cleaned daily to meet Hilton group's high standards. Breakfast (cooked to order) is ok if you can find a seat in the cramped dining room and there is anything left on the bar. Served till 9:30 but most food is gone by 9! Hampton inn and suites are much better
Only plus is its close to the wineries and plenty of good restaurants
This property is not your typical Embassy Suites!

Room Tip: Stay at Hampton inn and suites across the 15
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy R, Director of Sales at Embassy Suites Temecula Valley Wine Country, responded to this review, January 9, 2013
Thank you for taking the time to write a review about your recent visit with us. We appreciate all feedback we receive from our guests and address the areas that we didn't exceed your expectations. Your feedback will be shared with every department so that each area of concern can be corrected. Thank you, again, for your review.

Judy Rice
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torrington, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 24, 2012

I had a great time there, however the pool did need to be clean. Its close to some great Wineries. The breakfast was great, You had a chose od freshy made omelettes or go to the buffet. I enjoy happy hour,who can hate free drinks and it was nice relaxing in the court yard

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Temecula Valley Wine Country

Address: 29345 Rancho California Road, Temecula, CA 92591
Phone Number:
Location: United States > California > Temecula
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Temecula
#3 Business Hotel in Temecula
#5 Romantic Hotel in Temecula
#5 Family Hotel in Temecula
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Temecula Valley Wine Country 3*
Official Description (provided by the hotel):
The Embassy Suites Temecula Valley Wine Country hotel offers spacious accommodations, modern amenities, and a convenient location ideal for business and leisure travelers. As you enter our Temecula, CA hotel, you will immediately feel the warmth and hospitality that is standard throughout your stay. Each of our 176 modern two-room suites have a private bedroom and a living room area with a full sized sleeper sofa, as well as a spacious vanity and bathroom area. Each suite also features Robert Allen bedding, two new 37" flat panel TVs, a work desk with complimentary Internet access, a microwave, and a refrigerator. The outdoor pool and patio area offer a lovely place to watch evening sunsets over the hotel's sparkling fountain. Enjoy Complimentary cooked-to-order breakfast every morning and complimentary cocktails and appetizers at our Evening Reception. Book your stay today and take advantage of everything Temecula Valley Wine Country has to offer! ... more   less 
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Also Known As:
Embassy Suites Temecula Valley Wine Country Hotel Temecula
Temecula Embassy Suites

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