The pluses: The room I stayed in was nice, large and spacious and well-appointed. The bed was comfortable. The pool area was well-attended and well-kept, and you could get a limited range of snacks delivered to the pool. The food in the restaurant and the event I attended was terrific (but overpriced).
The minuses: The major drawback is that the staff seems disorganized and not very eager to help guests. Since this is an independent hotel in an out-of-the-way location, I believe they're simply not motivated to try winning repeat business. I tried first to make my reservations via their website: the reservation tool never worked properly. Then I sent two emails, neither of which was acknowledged (much less responded to). Finally, I called the hotel and was able to make reservations. (Why bother having a website and listing an email address ifor reservations if they're completely useless? ) It's a great strategy to ignore and frustrate your clients right from the very first contact, because then they will have lower expectations when they arrive and will already be getting using to the treatment they can expect while guests.
For the price of the room ($169 one night, $179 the next), I expected the service to be much better. It's true that if you hit the front desk at just the wrong time, there will be a big line. Do not expect to be allowed to check in early, either. Also, there is an expensive charge if you want to use their in-room internet (and my Sprint wireless card got service there, but barely.) This is a hotel I want to like, because the grounds are lovely, but it shows a "bad attitude". What a shame, because with a little more effort this could be a terrific resort-type stay.
One other drawback is that it is near NOTHING (the wineries are about a 15-minute drive away---skip Thornton, which is a tourist trap and the wine is swill). If you want breakfast, be prepared to spend around $15 per person at the hotel. Most of the wineries will charge about $10 per person for wine tasting, too.
- Official Description (provided by the hotel):
- Temecula Creek Inn is located in the heart of Southern California’s wine country. Our 130 Guest Rooms and Guest Suites are warm and beautifully appointed with custom furniture, rich colors and luxury amenities. Dining at Cork|Fre Kitchen offers breakfast, lunch and dinner menus highlighting the best ingredients the Temecula Valley has to offer. Our 27-Hole Championship Golf Course is just steps from our lobby and is the best Golf Experience in Temecula. Weddings are a special day for everyone. The picturesque setting of Temecula Creek Inn and our experienced Wedding Planners ensure your Wedding will be a truly memorable experience. Temecula Creek Inn features over 8,300 square feet of Meeting Space to accommodate an intimate gathering or a larger Social Event. ... more less
- Reservation Options:
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- Also Known As:
- Temecula Creek Hotel Temecula
- Creek Inn Temecula