We are very experienced "B & B" travelers, and we were very disappointed in this property. THE GOOD: Staff in the dining room and wine tasting was quite friendly; (however, staff behind the front desk was awful); THE BAD: The breakfast menu did not offer anything "healthy" like fruit bowls, yogurts, etc. The wine tasting room/shop had very limited items-no cheeses, chocolates, etc. to buy to go with the wine tasting. The Inn offered nothing but the wine (However, it was very good wine); both vending machines were out of beverages and a request to buy some to the front desk was answered: "Well, guess we'll have to go to the store sometime"; THE UGLY: All hallway and stairwell windows were beyond filthy-looked like they had not been cleaned for months; THE UGLIER: When we checked in, there were long dark hairs on the floor in the bathroom. 2 days later, when we checked out, they were still there; there were potatoe chips and empty peanut wrappers on the stairs when we checked in-2 days later they were still there along with empty water bottles. Also, the TV guide provided had no correlation to the actual channels. It is as if nobody really cares about this property. Sad, cause the setting and location are great.
NOTE: The rooms themselves were quite nice, but very dated. Lots of deferred maintenance. The employee who rally shined: A young lady named Brittney-she was gracious, helpful, did not hurry us along (she waited on us at wine tasting, and the next day in the breakfast room). She deserves a promotion and a raise.
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- Also Known As:
- Inn At Churon Winery Hotel Temecula
- Hotel At Churon Winery
- At Churon Winery Temecula