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Extended Stay America - Temecula - Wine Country: Traveler Reviews

2.5 of 5
27622 Jefferson Avenue, Temecula, CA 92590
Hotel amenities
Extended Stay America - Temecula - Wine Country
Ranked #6 of 18 hotels in Temecula
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33 reviews from our community

    Trip type
Traveler rating
    20
    3
    3
    2
    5
Date Rating
El Dorado County, CA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“Friendly Service”
5 of 5 stars Reviewed January 23, 2013

I've been here for some time now and I've been very impressed with how friendly and helpful all of the staff are. The housekeepers do a thorough job of cleaning and stocking my room, the maintenance staff is always ready to take care of any problem that comes up, everything is always neat and clean and the front office staff always have the answers to my questions. Everyone has a smile on their face and they are very helpful with questions about activities and services available in Temecula and the surrounding area. If you are planning on visiting Temecula I recommend that you stay at this hotel.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Vic S about Extended Stay America - Temecula - Wine Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Temecula - Wine Country, responded to this review
January 28, 2013
Thank you for your great review of our property. I'm so pleased to hear that our associates are always helpful and provide that helpful service with a smile. Thank you again for sharing your positive experience with all of our associates. We look forward to your continued business!
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Pasadena, Ca
1 review
1 helpful vote 1 helpful vote
“Very Family Oriented”
5 of 5 stars Reviewed January 23, 2013

I was visiting my parents and stayed at this hotel in Temecula. The staff was great and the room was clean and very comfortable for my kids and myself. When I return to the area I will for sure stay there again. I have told my brothers to make sure and stay there as well.

Room Tip: Stay here you will NOT regret it!
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ale M about Extended Stay America - Temecula - Wine Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Temecula - Wine Country, responded to this review
January 28, 2013
I received a copy of your review, and wanted to thank you for taking the time to recognize the efforts of our staff. I'm so pleased to hear that you have recommended our hotel to your family. It truly makes up proud when our guests recommend our hotel to their family members. Thank you for sharing your experience with us. We look forward to your continued business.
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temecula, ca
1 review
1 helpful vote 1 helpful vote
“noisy and terrible accomodations”
1 of 5 stars Reviewed January 22, 2013

I have stayed at other extended stays and this is the worst one. There is no insulation between rooms and the construction workers staying at hotel are noisy. Hotel staff does nothing to keep place organization and quiet. The up and down noise of the stairs is heard throughout the building. The water pipes make a terrible noise when the shower is running on the 3rd floor. The housekeeping staff are excellent however the hotel does not ever have towels and you have to wait til they wash more. It is dirty for the money charged. My room had one knife, 1 spoon, 1 fork and was missing dishes. They offer the worst TV channels nothing much I would never stay here again.

Room Tip: dont' stay here
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  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask pat s about Extended Stay America - Temecula - Wine Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Temecula - Wine Country, responded to this review
January 23, 2013
I received a copy of your review, and wanted to take a moment to personally respond. The lack of customer service of the staff you described is not acceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team is working on the lack of customer service and handling guest concerns. I appreciate you bringing this to our attention. If you have any additional feedback, please reach out to me, Hilda @ ltm@extendedstay.com. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temecula, California
1 review
“Great place to stay”
5 of 5 stars Reviewed January 18, 2013

This hotel is a great place to stay friendly staff great environment always clean maid service always there if you need if you need it very quiet and comfortable. I would always suggest staying here to all my family and friends when they come visit. The staff is kind caring and courteous always ready to help

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tony C about Extended Stay America - Temecula - Wine Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Temecula - Wine Country, responded to this review
January 23, 2013
I appreciate you taking the time to write such a positive review of our associates and property. I'm so thrilled to hear that our associates are always friendly and available when you need them. Again, thank you very much for the kind words, specifically, that you would recommend our property to your family and friends.
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Murrierta Ca
1 review
“It was the best stay ever”
5 of 5 stars Reviewed December 19, 2012

We stay there in between moves to our new home. The rooms where nice and clean and very comfortable. Jessica was the front desk clerk and was very sweet and helpful. She made us feel at home. I will denfinetly tell my friends and family about this hotel.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Charlene F about Extended Stay America - Temecula - Wine Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Temecula - Wine Country, responded to this review
December 21, 2012
Thank you for your great review of our property. I'm glad that Jessica made you feel at home while you were moving, it's great to hear that she made you feel at home. Thank you again for your review. And, congratulations on your new home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Temecula - Wine Country

Also Known As:
Extended Stay America Temecula
Extended Stay Temecula
Temecula Extended Stay
Address: 27622 Jefferson Avenue, Temecula, CA 92590
Region: United States > California > Temecula
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#1 Best Value Hotels in Temecula
#2 Business Hotels in Temecula
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Temecula - Wine Country
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