I read a lot of reviews about this place before I picked it because we were going for a special week-long trip to Lake Tahoe for the first time and I wanted to be sure I picked a good place. I relied on the reviews a lot, so I figure I should add my own.
My husband and I stayed in the Mountain Hideaway cottage in the back of the property. It has a kitchenette but also comes with the breakfast. After seeing more of the area, we were very pleased to have selected the West Shore and Tahoma as our base. It was very pretty, residential, and peaceful. There was also a small beach nearby that showed a movie at night on a blow-up screen and a small grocery that was easy to walk to. All very nice.
The cabin was also very nice. It was small but comfortable and just what we were looking for. The bed was comfortable, and the claw-foot tub was nice to have for both shower and soaking. There was a tv (nice for the start of the Olympics). There just was really no wifi signal, which would have been great for sharing pictures with family. They said there was wifi, but we had essentially no coverage (very spotty and intermittent, weak signal).
We were happy when we saw the large breakfast table because we really like the B&B experience of meeting hosts and other guests. We are quiet but friendly people and met lots on hikes that we happily chatted with. Unfortunately, the hosts (really, their staff -- we never saw the inn hosts) were really not friendly or helpful. When I asked for a hike recommendation, I was handed a large 3-ring binder. I had my own book and had done my own research, but I was looking for a testimonial from a local. Another example was walking in when one of the staff was in full conversation with another couple but no one else was in the breakfast area. He looked up when we walked in but did not greet us or invite us to join in the conversation but just kept on talking to the other couple. We felt like we were intruding. The basic social skills of hosting people just didn't exist. If you have people over at your house and they walk into the room, it would seem natural to say hello and include them.
The breakfast was really sub-par. Every day there were cheap store-bought baked goods, one pan baked dough item, and two pan baked egg items (generally one with meat and one without and both with cheese). There was dairy in everything. I had asked for no dairy but was given no options. My husband had asked for gluten free and had a few options, even specially baked muffins on two occasions. On the first day, the staff seemed really flustered by dairy and gluten issues and my dairy issue just went by the wayside. We love a nice breakfast, so on the last day, after many mornings of being ignored and eating badly, we went to Rosie's in Tahoe City and had a wonderful breakfast. It was worth the money to have a nice breakfast experience.
We received a request for feedback the same day we checked out, and I gave them polite but honest feedback while we were waiting to change planes. I got a quick response, which was nice, but it seemed to be mostly explaining why they do what they do instead of being interested in changing.
My advice: definitely go and stay in the cabin but don't expect the full B&B experience. Stay in a cabin with a kitchen so that you can make your own or go to Rosie's.
P.S. We only used the heater one day and it quickly filled the room with fumes. We were there in the summer, so it was not a big deal. We would have been in trouble in the winter, though.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.