I just spent one week at the tahoe sands. The view of the lake and mountains are picture perfect but the bad customer service given by Juan the front desk man and Joanne Bailey the manager was dissappointing. When I called to inquire when full service housekeeping was, I was rushed and given inadequate info. by Joanne. At checkout, Juan gave me much attitude when I checked out at 10am but took a few more minutes to load my belongings into my car. I think retraining in excellent customer service is greatly needed for the staff .
- Official Description (provided by the hotel):
- The Tahoe Sands Resort. The sunny-side of the lake's best kept secret. Centrally located in Tahoe Vista, the Tahoe Sands Resort spans across four acres of open lakefront property and also offers a more private get-away hidden in the wooded acreage adjacent to the main buildings. Studios, 1-bedroom and 2-bedroom units complete with kitchens are available throughout the property. The large open grass area offers a great recreational space or a relaxing place for all guests. Our private sand beach, one of Tahoe's best, is just steps away. ... more less
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- Also Known As:
- Tahoe Sands Hotel Tahoe Vista