We stayed here in August this year for approximately one week. From the get-go, not counting the amazing atmosphere and location right on the lake, the staff was extremely friendly and helpful. We were immediately greeted with advice on activities in the area and places to eat. The lodge is just warm in general. (Not the weather though! Very nice weather.)
Kathy cooks breakfast every morning and it was just perfect. Included in with the breakfast is coffee and later on in the day free wine/crackers/cheese. Everything was accommodating.
The cottages are quaint, built with quality and the wood floors creak in just the right way. The bathroom is just perfect, and you get plenty of towels and nice toiletries to go along with it. The housekeeping is super and always knows how to not disturb at all. They somehow seem to always clean up just how and when you want them to, almost omnisciently.
The private beach you get access to is nice. I reccommend renting bikes and biking the trail to Squaw Valley and to Truckee.
No other place in Tahoe City has the same authenticity and friendliness. 10/10 And we will be back!