Having tracked the ambitious Sutter Hotel remodeling project, we were eager to try out the Sutter Hotel and did so with a recent two night stay. Rooms are decorated nicely and the remodeling craftsmanship is quite good. However, what we liked ends about there. When we checked in the receptionist did not even bother to greet us but rather mechanically asked "Name and Credit Card?". The restaurant was so noisy as to make conversation quite difficult and, unfortunately, the food was ordinary. On Monday morning it was not even possible to get a cup of coffee in this 22 room hotel. One further annoyance. Look at the web site for this hotel and you will see a beautiful balcony after dark with many happy patrons. This is the baloney balcony. Baloney because the hotel kicked everyone off the balcony and locked the door at 5 pm. We heard different explanations from different employees, including that we actually could be there if we bought wine at the bar. Either way, that after-dark photo of a balcony of happy guests was certainly not our experience. All in all, the Sutter Hotel is quite rough around the edges.
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