An excellent motor hotel that has recently undergone what appears to be a superb room rennovation. Well-located in the Palo Alto area, near Moffett Field.

Outdoor pool area very large, clean and well-kept--bet it's a blast in the Spring and Summer

The rooms were huge, well appointed, well-lighted and super clean--internet connectivity was smoking.

Front desk service was outstanding; the gents working the desk fell all over themselves with enthusiasm and courtesy.

The bar and restaurant had a lot of action on a Wednesday night and a lot of festive customers providing entertainment--the bartenders were friendly, engaging and were generous with the pour.

The breakfast buffet was good, nothing to write home about, but checked the block for hearty food and fast service.

I'll stay here again--it isn't luxury or high-end, but it's comfortable, clean, well-kept and far better than other alternatives within a few miles

Ok let's get this out first. I am a hotel points hog and I love the Starwood group. I've logged over 300 nights at SPG in the past few years - mostly as a consultant.

If that's what you are after or you want to stay at a Starwood property in the South Bay, do not stay here. The pictures on their website are quite misleading. I typically stay at the W in Newark but I wanted to give the Sheaton Snnyvale a try since its closer to my work place, and the pictures on their website looked quite decent.

I stayed here one night in January 2012 on a Friday evening and was really disappointed. First, this is not a SPG owned hotel, but is managed by some other company - which in itself was a bit of surprise. I don't expect a lot from Sheratons in the US but this was a huge let down after having relatively low expectations.

I've been seeing rooms go for 250-300 a night here during weekdays, and also their website talks about a new look and renovated rooms, but it definitely wasn't how they made me picture it.

The place is like a motel - separate buildings with entrance from outside, meaning you don't walk through a secure corridor to your room like a typical hotel or any other Sheraton I've stayed at in the US. They do have a secure entry way into each building, but you cannot walk all the way from the lobby to your room without stepping outside. Frankly, I felt a bit scared walking through the hallways at night. Car park is right outside the room - so that's an advantage or rather a negative if you don't like a cheap motel - that's the feeling I got.

They only part of the hotel that felt like a Sheraton was the lobby and business center, otherwise not any better than a motel.

Positives (a few) were:

a. Rooms are clean
b. not too long a drive to silicon valley companies in sunnyvale / Santa Clara

Negatives:
a. Not too many options to eat close by
b. nothing to do close by (walking around)
c. Feels less secure and not the safest experience

I didn't stay long enough to experience other aspects of the hotel, but I did take pictures of what the hotel didn't put up.

If you like Starwood, there are better options - try the W Newark, or even Four Points by Sheraton
In San Jose Downtown - lot better places to stay at

I'm not coming back here again. Ever.

First thing first. The room key had to be programmed twice and still did not open the door. Had to switched to another room. One morning the whole building had no hot water and the cold water was freezing cold. Two times called to the front desk after 11:00PM for service and no answer. Room was not cleaned once. Booked and pre-paid two rooms and the records got switched. Very hard to convince the front desk to correct the record. Very bad experience. Will never go back to this hotel again!!

I've stayed in this hotel four times and I can say the service was good every time.
Rooms are clean, staff is very helpful and polite, restaurant is OK (enough for a business trip).

It's close to the highways and by a large avenue so you'll have quick access to most of the area (traffic in highways can be bad at commute times).