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“Mountain View trip” 2 of 5 stars
Review of Ramada Sunnyvale/Silicon Valley

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Ramada Sunnyvale/Silicon Valley
2.5 of 5 Hotel   |   1217 Wildwood Avenue, Sunnyvale, CA 94089   |  
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Ranked #18 of 35 Hotels in Sunnyvale
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288 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Sacramento, California
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 19, 2012

Comfortable stay with friendly staff. However, the carpet is in dire need of replacement: large circular stain in the middle of the room and could have stood at least a shampoo. Also, the wi-fi was inconsistent; if you left it active for any length of time, it will shut down and you will have to log in again.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miho T, Manager at Ramada Sunnyvale/Silicon Valley, responded to this review, October 23, 2012
Dear tony4307,

Thank you for for taking the time out of your busy schedule to share your review about your recent stay with us. Please know that your feedback, positive or negative, is valuable to us. Feedbacks from our valued guests assist us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed to our management staff as well as the hotel owners.

As we strive ourselves in providing a friendly customer service, we are pleased to learn that you received friendly service from our staff.
In regards to the guestroom, we are in process of upgrading every guest room. Again, we appreciate your feedbacks as we always strive to implement corrective measures where necessary.

tony4307, guest satisfaction is our top priority and we appreciate your business.

- Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SALEM
2 reviews
4 of 5 stars Reviewed October 19, 2012

I chose Ramada Silicon Valley based on the price. Breakfast was good, and as a whole we are satisfied with our stay. There was one problem; one of our keys did not work on the second day probably due to the magnetic error. Also, the air conditioner was loud. Except for them, we enjoyed our stay.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miho T, Manager at Ramada Sunnyvale/Silicon Valley, responded to this review, October 23, 2012
Dear Hiroshi N,

Thank you for your review. We were pleased to learn that your recent stay with us was satisfactory and we appreciate your taking the time out of your busy schedule to post on TripAdvisor.

Please acceept our sincere apologies about HVAC unit being loud and keys stopped working on your 2nd day of your stay with us. Your feedbacks will be addressed to our management staff including our General Manager.

Hiroshi N, we thank you for choosing Ramada Silicon Valley.

- Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Sunnyvale/Silicon Valley

Address: 1217 Wildwood Avenue, Sunnyvale, CA 94089
Phone Number:
Location: United States > California > Sunnyvale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 35 Hotels in Sunnyvale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ramada Sunnyvale/Silicon Valley 2.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Ramada Inn Silicon Valley Hotel Sunnyvale
Ramada Inn Sunnyvale
Ramada Sunnyvale
Ramada Silicon Valley
Sunnyvale Ramada

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