First of all, I must say that I am a Holiday Inn, Marriott, Hilton type of traveler. I don't often go with Ramada or Best Western because you never know what you are going to get because most are independently owned and operated. (Holiday Inn is getting to be this way as well unfortunately) I was stuck because I was going to be in the area and needed a hotel. I hate fighting Silicon Valley traffic in the morning, so decided to stay within 5 miles of my appointment in the morning. The Marriott was $280, Hilton $230 and Fairfield Inn was $219. My company does not like me spending over $200 on a room ... so I went with the Ramada after looking at the photos on their website and determining it to be a better value.
Its only one night ... and it looks clean and rennovated, right? In actuality, the hotel looked nothing like it did in the pictures on the website. The lobby looks like something straight out of the 1980s with rubber palm plants, aqua blue and pink furniture and everything looked faded as if it had been sitting there since the 1980s in the sun.
As bad as the lobby was ... nothing could prepare me for the room! THESE ROOMS HAVE EXTERIOR ENTRANCES ... the way the hotels in those tv shows where they go to arrest someone holed up at a cheesy hotel show are. So esentially there is a wall of glass and a metal chained door between you and the parking lot. I did not at all feel safe with this ... especially in the area, which is a residential neighborhood/backroad on the highway's service road. If I was a female traveler, there is no way I would stay here. I much prefer hotels that have rooms on the inside.
The room condition was terrible. The carpet looked like it was from the 70s or 80s. It was buckled in the high traffic areas near the door and by the bathroom. There were too many stains to count, including several big ones that looked like someone dropped a whole bottle of juice on the carpet several years ago. What type of hotel doesn't change the carpets for 20+ years?? The furniture as well looked at least 20 years old with knicks, scrapes and fading. It seriously looked like something out of an Unsolved Mysteries reinactment. The walls were stained ... covered with old (had to be from the 80s) wallpaper which was literally buckling in several places causing indentations. There was a layer of filthy dust on the carpet corners everywhere a vaccume wasn't easily accesible (under bed, corner of walls, under desk).
The bathroom was very small. The sink was outside with a dirty fridge next to it. The tub and fixtures/faucet and tile wall looked original to the hotel. I would be amazed if any of these were updated after the 70s ... my guess is actually that they may be original to the 60s hotel. The only thing in the bathroom that was newer was the dual flush toilet and the water saving showerhead (which was one of the worst and weakest showers I've taken). Interesting how the only two updated things in the room are designed to save the management money by saving water.
The heating unit was at least 20 years old. A beat up electric radiator/fan. It smelled like burning rubber when you turned it on for the first 30 seconds. That might be from the dust that was caked in the vents, which were bent. It was also loud and impossible to keep a comfortable temperature as it was either blowing too much hot air or not enough.
The door had seen better days and did not quite fit the jam correctly leaving slivers of light. Thank goodness for the chain and deadbolt. The window curtains blocked out some of the light ... but none of the noise. Voices and people walking past the door in the middle of the night could be heard as clear as if they were in the room and cars starting and doors slamming could be heard all night.
I propped my suitcases against the door to feel safe and keep the light out of the room. This hotel seriously needs to be considered for one of tripadvisor's worst picks. The management should be embarassed of the condition of this hotel. It is shameful. In one of the other reviews the manager writes that he 'understands and apologizes for the condition of the hotel but the economy has forced a planned rennovation to be rescheduled', The economy doesn't seem to be hurting too much because according to the front desk clerk the hotel was completely booked while I was there, which is why he couldn't switch my room.
Don't blame the economy for the condition of this hotel. It is a serious lack of maintenence and care that made the hotel look this way ... I don't care how bad you claim the economy is ... that is no excuse to have 20 year old carpet in the rooms stained and buckled. And furthermore, don't place pictures on the website that make this look new and polished. There isn't a single picture on the site which accurately describes the horrible condition of this property.
As for the breakfast ... it was standard hotel breakfast. A waffle maker, english muffins, mini-blueberry muffins and yogurt. And an giant odd bowl of hard boiled eggs. The only good thing I could say about this hotel is that the bed was comfortable and the internet was free. (unsafe, unsecured wireless network ... very surprising in a place like Silicon Valley). However, the bed might have been comfortable ... but the comforter was stained in 3 places with a dark liquid that resembled dried blood from a cut or scrape. I slept with a sheet.
This was the worst hotel I have stayed at all year. I understand that it is half the price of the big hotels such as Marriott or Hilton ... but that is no excuse for the horrible condition of the hotel. I would seriously have taken $100 out of my pocket to stay at one of the other hotels or driven 20 minutes longer to avoid staying a single night here. The beat up big majority of cars made 20 years ago parked in the lot should have given me a tipoff that I was going to be in for a rough night. The scariest thing about this place is that it has a restaurant that serves Sush/raw fish in it!
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- Also Known As:
- Ramada Inn Silicon Valley Hotel Sunnyvale
- Ramada Inn Sunnyvale
- Ramada Sunnyvale
- Ramada Silicon Valley
- Sunnyvale Ramada