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“Tourist ruined the perfect stay!!!” 2 of 5 stars
Review of Days Inn & Suites Sunnyvale

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Days Inn & Suites Sunnyvale
2.5 of 5 Hotel   |   504 Ross Drive, Sunnyvale, CA 94089 (Formerly Sundowner Inn)   |  
Hotel amenities
Ranked #25 of 35 Hotels in Sunnyvale
1 review
“Tourist ruined the perfect stay!!!”
2 of 5 stars Reviewed July 21, 2013 via mobile

We just stayed here and the rooms were wonderful and the man at the front desk was extremely helpful in giving us a place to go to dinner. After that point the stay went seriously down hill. As soon as the tour bus unloaded we were surrounded by very ignorant tourist. They were literally skating outside the rooms on the second floor. And then at least three times we had people trying to get in our room after telling them multiple times that they had the wrong room, and that was at at 10pm. Throughout the night they were so loud banging around and talking right outside our door. They then started this up again around 7am. I would have loved this place if I could have gotten a decent nights rest.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Precy M, Director of Sales at Days Inn & Suites Sunnyvale, responded to this review, September 2, 2013
I personally like to apologize to our valued guest. We instruct the group leader, teachers and people in charge of the group that they should get every one to bed by 9:30 and we do not tolerate any noise that would disturb our guests. On several instance we had to reluctantly resort to the authorities. Please come again and enjoy our hospitality.
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168 reviews from our community

Traveler rating
    8
    33
    48
    35
    44
See reviews for
44
11
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81
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Hermiston
1 review
4 of 5 stars Reviewed July 16, 2013

The room was nice, the staff was very courteous and professional. Only drawback-some noise from surrounding rooms.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Precy M, Public Relations Manager at Days Inn & Suites Sunnyvale, responded to this review, September 1, 2013
We truly appreciate your kind words. We are in process of updating our hotel with new floors ,TV and furniture. Bed room TVs are now installed and there for the guests pleasure. Please give us your constructive suggestions so we can continue to improve.
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Murrieta, California
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 5, 2013

Booked this hotel through a third party travel agent because of the price. Third hotel stay during a 12-day road trip through three states. After driving over 400 miles with sightseeing stops along the way, we were ready for a good night's sleep to prepare for the next day of our road trip. When we checked in around 10 p.m., we were greeted by a not-so-cordial front desk clerk. After taking 20 minutes to check us in, he slapped the room keys down on the counter, said Good Night, and walked into the back room without telling me where the room was located, how to get there, how to access the free Wi-Fi service, etc. After finding our room, we found it to be somewhat unclean, missing a set of towels, and reeking of a commercial-grade disinfectant. After showering in the somewhat dirty bathtub, we went to bed and thought we felt little things crawling over our legs. The good night's worth of sleep we were hoping for turned into a restless night.
We were scheduled to stay there two nights, but after the rude greeting and the general unclean condition of the room, we decided to check out after one night and seek shelter somewhere else for our second night in the area.

Room Tip: Not good for families. North wing rooms are noisy since they are next to the street.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Sunnyvale

Address: 504 Ross Drive, Sunnyvale, CA 94089 (Formerly Sundowner Inn)
Location: United States > California > Sunnyvale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 35 Hotels in Sunnyvale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn & Suites Sunnyvale 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Our amenities are designed to make business travel a pleasure. Here you will find high-technology companies, abundant recreational and entertainment choices and storybook landscapes. The Days Inn and Suites Sunnyvale is centrally located South of San Francisco Bay in the heart of Silicon Valley, convenient to major Fortune 500 companies, Shoreline Amphitheatre, Stanford Shopping Center, and beautiful Stanford University. We look forward to hosting your next stay in the Silicon Valley. ... more   less 
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Also Known As:
Sundowner Hotel Sunnyvale

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