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“Hilton Stockton” 5 of 5 stars
Review of Hilton Stockton

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Hilton Stockton
3.5 of 5 Hotel   |   2323 Grand Canal Blvd, Stockton, CA 95207 (Formerly Stockton Grand)   |  
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Ranked #4 of 27 Hotels in Stockton
Danville, United States
1 review
“Hilton Stockton”
5 of 5 stars Reviewed November 27, 2013

I really like this hotel and its staff. I had a very good experience here. The rooms could be a little more noise proof, but that would be my only suggestion. The room service was really good, as was the service and staff at breakfast.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Director of Sales at Hilton Stockton, responded to this review, December 2, 2013
Thank you for submitting your recent review. We are very sorry that you did not have a good experiance with us and we will follow up with all departments involved. We did have some difficulty from our city water connection during the time of your stay and that may have been the cause of the tub issues. Should you be returning to Stockton please contact me personnally so that we may have an opportuntiy to show you a much better stay.
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324 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Walnut Creek, United States
1 review
5 of 5 stars Reviewed November 18, 2013

I was pleasantly pleased with this hotel. It is well maintained and nicely appointed with upscale furnishings. The room service menu was extensive and they were even open late. The breakfast bar was a good value and had plenty of choices, did I mention they even had a Stabucks in the lobby?

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Director of Sales at Hilton Stockton, responded to this review, December 2, 2013
Thank you for your recent review. We are glad you enjoyed our breakfast bar and room service. We appreciate your comments and would like to thank you for selecting the Hilton when you visit Stockton. We look forward to your next visit.
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Eugene, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 11, 2013

Filthy rooms. The tub looked like someone had cleaned their golf shoes in the room. Sink was almost as bad. Full of mud and grime. Food at dinner was very marginal. I would avoid this one unless they make some significant changes in house keeping and fixed the thermostat

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Director of Sales at Hilton Stockton, responded to this review, November 13, 2013
Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the dining and housekeeping problems you encountered. We appreciate you bringing this to our attention and know our guests deserve better. We will make every effort to ensure we are doing our best to meet and exceed our guests' expectations moving forward. We hope you will give us a second chance if you visit our area in the future so we may better demonstrate our commitment to your comfort.
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Detroit, Michigan
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 10, 2013

Hotel needs updating. My room was clean and quiet. Staff was great. Food in hotel was good and the lounge was fine for breakfast. I geve the hotel a 4 rated based upon the staff and the food, otherwise it would be a 3.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Director of Sales at Hilton Stockton, responded to this review, November 13, 2013
Thank you for your comments on your recent stay with us. We appreciate your input. We are in the process up updating our public space and carpeting and should have that project competed by the end of the year. We completed a total renovation in 2009, but are continuing with new updates each year. We thank you for your business and hope to see you again when you return to Stockton.
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Reno, United States
1 review
5 of 5 stars Reviewed November 7, 2013

Our stay at the Stockton Hilton was great! The Stockton area is know for its high crime. We always stay here when we are in town as we feel extremely safe. The parking lot is well lit and have never had an incident in the past four years. The room was clean, beds & bedding extremely comfortable with plenty of pillows. Bathroom is also clean and modern. My wife was thrilled to see that there was a individual cup coffee maker in the room with coffee from The Coffee Bean & Tea Leaf!! My only complaint is that breakfast begins at 6:30 not earlier as we needed to be at the ballpark by 7:00. We will continue to use the Stockton Hilton when we are in the Stockton area.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Director of Sales at Hilton Stockton, responded to this review, November 9, 2013
Thank you for your recent review. We appreciate your comments and would like to thank you for selecting the Hilton when you visit Stockton. We look forward to your next visit.
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Brea, United States
1 review
5 of 5 stars Reviewed November 4, 2013

Rooms were very clean; Staff very helpful and accommodating; Great location with view of canal; Rooms are quiet. I booked this hotel for a 4 night/5 day stay to mix business with pleasure. You will not be disappointed at the accommodations! Majority of staff are very friendly. Hotel bar was great service without pressure of pushing drinks. Location is great. Not far from golf course! When traveling in the area, I would definitely stay here again. Although I only had one request, front staff went out of their way to accommodate me. Front desk staff was also great at suggesting restaurants along with directions.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Director of Sales at Hilton Stockton, responded to this review, November 9, 2013
Thank you for your recent review. Glad you enjoyed our rooms and staff and great location . We look forward to your stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
361 reviews 361 reviews
43 hotel reviews
Reviews in 92 cities Reviews in 92 cities
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed November 2, 2013

The hotel is ready for a renovation. The sink in the room was disconnected from the counter, shower grout & caulk needs repair, everything else worn and dated. If things are picking up in Stockton, maybe it's time for construction. HOWEVER, the restaurant is doing something right - a really good pork chop & veggies for room service and really great scrambled eggs in the lounge (assume similar eggs in the restaurant). I loved the concept of the Hilton printing app where you can send your work from the internet in your room to the printer downstairs -- except it didn't work. Had to go back up and resend to my email so I could retrieve it from the lobby computer and print that way. Wasn't impressed with the front desk service, but lounge servers were friendly.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Director of Sales at Hilton Stockton, responded to this review, November 9, 2013
Thank you for your recent review and comments. We appreciate the comments on your room. Glad you enjoyed the restaurant and our cocktail lounge. We look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Stockton

Address: 2323 Grand Canal Blvd, Stockton, CA 95207 (Formerly Stockton Grand)
Phone Number:
Location: United States > California > Stockton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Stockton
#4 Family Hotel in Stockton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Stockton 3.5*
Number of rooms: 198
Official Description (provided by the hotel):
Safe, nice area and well lit hotel. Centrally located in the San Joaquin Valley, the Hilton Stockton hotel is off Interstate 5 and situated close to the Stockton Arena convention center, the University of the Pacific, and the business and commercial districts of Stockton, CA. All rooms are decorated in a bright, modern style. Relax in the armchair, put your feet up on the ottoman and watch a movie on the 32-inch HD LCD television. Spacious bathrooms with elegant granite-topped surfaces allow you to refresh and rejuvenate in style. ... more   less 
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Also Known As:
Hilton Stockton Hotel Stockton

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