I went to Stockton to visit my customers. One is in Stockton downtown, I booked this hotel because it is just located at downtown, after I read those negative reviews, I have been hesitating whether I should cancal it for a few days. Finially, I decided to try because it is close to my customer's office. It is surprised! My experiece is entirly oppsite to those bad reviews. I even doublt those bad reviews were made by their competitors, It is old but clean building, the room is ok, a little bit old, but towels and sheet are new and clean, stuff is extremly friendly. I have asked front desk girls why those online reviews are negative. She told me this hotel's ownership changed 3 times within half year. Those bad reviews are none business with current owner. Later, although most online reviews are negative, I found most rooms are occupied, even when I asked one more rooms for a friend, she told me they do not have any room avaliable because of full booking! It looks people who does not go online got atucally benifit---they know this hotel better than those online people. After three-day stay, I've left this hotel and went to another hotel where is closed to another customer. The hotel got good reviews, but, I got opposite experience again. I will post my reviewlater. Anyway, I moved back to this hotel and I will stay there until I visit all of my customers in Stockton.
Room Tip: I stay on third floor, price is higher than other floor's room, but it is worth.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 26, 2011
Thank you for taking the time to write a review about the property. It is true that the property had several changes of ownnership over recent years, as with every business during the slow down in our economy hotels have felt the struggles too. Many owners have made it through, while other didn't. I have taken over this property and have invested my time, enegries and finnances to improve a property that has always had potential. We have worked hard and long to make this Howard Johnson a great place to stay in Stockto, especially if your needing to stay in the newly remodled part of downtown.
Please take this response as our "Line in the Sand" from previous ownership and past reviews. We promise that you will find our property t be clean, valued and a safe place to stay. Please visit us, you won't be disappointed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.