As the title states, the young lady at the front desk, Reba, was great.
The front desk/breakfast area smelled like rotted milk.
We got our room & there were stains on the matress, pubic hairs on the bathroom counter.
We went back to Reba at the front desk & she gave us a second room. That room had hair & food particals on the sheets. Being exhausted from 10 hours of driving we called Reba & told her if she would give us fresh sheets we would stay. We went to the office & Reba stated she had called the manager & explained what was happening & that she needed the manager to come down to help so Reba could take care of the sheets. The manager told her she would be down in an hour. An hour to wait for sheets. Unaceptable! So we left. Reba however, handled the situation with courtesy & understanding. Reba needs to be the manager.
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