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“Reasonable accomodation close to SFO” 3 of 5 stars
Review of Comfort Inn & Suites San Francisco Airport North

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Comfort Inn & Suites San Francisco Airport North
2.0 of 5 Hotel   |   121 East Grand Avenue, South San Francisco, CA 94080-4812   |  
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Northwest
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Reasonable accomodation close to SFO”
3 of 5 stars Reviewed December 11, 2013

We stayed on the last night of our trip to be close to the airport. Our room was clean and comfortable, but very close to the train that goes by with horns blaring about every hour. If you are noise sensitive, try and get one facing the opposite direction. Friendly and helpful staff, mediocre breakfast, parking close to the room, sit-down and take out restaurants close by, large bathrooms, good size flat screen tv's.... Great value.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sfosuites, Manager at Comfort Inn & Suites San Francisco Airport North, responded to this review, December 26, 2013
Thank you for choosing to stay with us at Comfort Suites SFO-North. We appreciate your comments and look forward to welcoming you back the next time you are in the bay area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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298 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Park Forest, Illinois
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 8, 2013

Room was clean, breakfast was typical free breakfast. Car was parked a considerable distance from room entry - not good for a handicapped person. Staff was friendly and the price was right.
We had 2 beds - 2 adults and 1 child aged 10.

My plane arrived at midnight and I had no luggage as it was misrouted. Stayed overnight trying to resolve this in the AM. This hotel is close to the airport and worked out great for that purpose. I would stay there again.

Room Tip: Try to get a room where your car isn't a mile away.
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sfosuites, Manager at Comfort Inn & Suites San Francisco Airport North, responded to this review, December 10, 2013
Thank you for review, our handicap parking spaces are usually closer to the main lobby entrance, but we have parking spaces all around the building that could be used as well. We are looking forward to welcoming you back the next time you are in the bay area.
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Saint Michaels, Maryland, United States
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 6, 2013

An inexpensive airport hotel. I wouldn't stay here more than a night right before or after a flight. With that said-the shuttle service was included and free as well as a typical continental breakfast. It was clean. Nothing too exciting. I think with more research something nicer could pop up.

Stayed December 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sfosuites, Manager at Comfort Inn & Suites San Francisco Airport North, responded to this review, December 10, 2013
We are happy to hear that you enjoyed your stay with us at Comfort Suites SFO-North. Thank you for taking the time to write your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Senior Contributor
48 reviews 48 reviews
44 hotel reviews
Reviews in 38 cities Reviews in 38 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 30, 2013

Had an overnight stay between SFO flights. Called hotel from SFO for the shuttle bus and it arrived on schedule. Hotel is about 10 minutes from the airport on the bus. Checkin was friendly and efficient. There are several buildings on the property surrounding adjacent courtyards. I had requested in my booking a room on the south side of the property away from the train tracks, and that's what we got - no train noise whatsoever. It was a large room, complete with sofa and sitting area, king bed, coffee maker and mini-fridge. Good lighting, comfortable bed, reasonably-sized bathroom with tub and in-bathroom vanity. Good housekeeping. Complimentary breakfast was one of the better ones around - comparable to what you would get at a Hampton Inn - with eggs, sausage, waffles, fruit, yogurt, cereal, breads, etc. Yes, the hotel had a few dings here and there, but overall it was in pretty good shape and the price can't be beat. Free wifi worked great. All in all, a very good value. My only caveat is that the area is somewhat desolate at night and there is no controlled access between the parking lot and the buildings, so anyone can come into the property at any time. Also, access to the rooms is from an outside hallway, and the doors to most rooms are visible from the courtyard - a potential security concern, especially for a solo female traveler.

Room Tip: Ask for a room on the south side of the property, away from the train tracks.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sfosuites, Manager at Comfort Inn & Suites San Francisco Airport North, responded to this review, December 3, 2013
We are always happy to hear that our guests have enjoyed their stay with us at Comfort Suites SFO-North. Thank you for writing such a nice comment and we look forward to welcoming you back the next time you are in the bay area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Maria, California, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed November 18, 2013

Booked a room with 2 King bed on the way to SF. Arrived late night 10:30p with wife and 2 kids.. Found out room has smoke smell and wanted to change the room and was told no room available with 2 beds. Front desk person refused to call manager at home for permission to give us 2 room s ( each with a single bed ). Left the hotel without staying at midnight, very frustratred and disappointment.
Called the front desk manager ( Khalif) next morning, left 2 messages and he never called back.
Worst ever customer service!!!!

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sfosuites, Manager at Comfort Inn & Suites San Francisco Airport North, responded to this review, November 20, 2013
We deeply regret to hear that the room you received at check-in did not meet our high standards of cleanliness. Unfortunately, we could not offer you any other alternative, for were booked for the night; and we understand that you decided not to stay at our hotel. So, we had contacted customer relations and refunded the points you used to pay for the room, back to your account.
Thank you for taking the time to write your review and inform us of your unfortunate experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2013

Found the airport shuttle service timely, courteous. Clean rooms. A bit noisy wiith the train tracks near the hotel. Great breakfast and very helpful staff. Location is ideal for travelers using SFO as shuttle ride is only 10 minutes or less and runs on the half hour

Room Tip: get a room on the side of the hotel away from the train tracks
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sfosuites, Manager at Comfort Inn & Suites San Francisco Airport North, responded to this review, November 20, 2013
I am extremely happy to hear that our location and amenities were very instrumental in making your stay with us pleasant. Thank you for writing such a nice review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fallbrook, California
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 28, 2013

I used some rewards points for this two day stay. The first day was pretty uneventful. The second night we were there, a bunch of loud rowdy and I believe inebriated people checked in next door at 12:30am. Over the next hour or so, I called the desk three times, the last time they were going to call the police. I finally opened my door at close to two in the morning and informed the three people standing right in front of it (eating pizza,drinking beer & talking), that prior to one of them banging on our door at 12:30am, we had been sleeping!
I loved the man at the front desk both mornings whom I believe may have been a manager (wearing a tie), he was very helpful and had a great sense of humor!

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sfosuites, Manager at Comfort Inn & Suites San Francisco Airport North, responded to this review, October 31, 2013
It is always nice to hear that one of our staff members was very helpful in making your stay comfortable and pleasant. I am sure that he will be delighted to hear of your nice comments.
Thank you for taking the time to write your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites San Francisco Airport North

Address: 121 East Grand Avenue, South San Francisco, CA 94080-4812
Location: United States > California > South San Francisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 28 hotels in South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites San Francisco Airport North 2*
Official Description (provided by the hotel):
Come stay at the Comfort Inn & Suites San Francisco Airport North for your next business trip, family vacation or romantic retreat to South San Francisco.At our hotel near San Francisco Airport, enjoy our peaceful deluxe rooms, an array of modern services and features, friendly hospitality and value-added packages for the ultimate Bay Area escape. ... more   less 
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Also Known As:
Comfort Inn & Suites San Francisco Airport North Hotel South San Francisco
Comfort Inn And Suites San Francisco Airport North
Comfort Inn South San Francisco
South San Francisco Comfort Inn
Comfort Suites South San Francisco
South San Francisco Comfort Suites

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