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“Great Park & Stay for Locals” 5 of 5 stars
Review of Hilton Garden Inn San Francisco Airport North

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Hilton Garden Inn San Francisco Airport North
3.0 of 5 Hotel   |   670 Gateway Boulevard, South San Francisco, CA 94080   |  
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Certificate of Excellence
GreenLeadersSilver level
California
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Park & Stay for Locals”
5 of 5 stars Reviewed July 8, 2014

We stayed HGI SFO Airport North prior to a family vacation and chose the Park & Stay package. Great choice, considering the cost of parking at SFO Long Term is $20/day. Same price as parking at SFO and we enjoyed a nice evening at the hotel before our flight. The staff is very friendly. Check in was fast and the staff was courteous. Breakfast was great and the staff was excellent. The hotel is clean and well maintained. We had the same shuttle driver going to & returning from SFO, a very helpful and friendly man. Going to stay here next time we are headed out of town on vacation.

Room Tip: King room with hot tub and small sofa bed (1 person size) is convenient for a family.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, August 2, 2014
Happy to hear our Park & Fly worked great for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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548 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Atlanta GA
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 28, 2014

Was disappointed to find someones room service tray with leftovers right outside our room door upon checking in. It was still there the next morning when we left. Also the shower curtain had some kind of gross snot on it, I didn't look too closely since I was afraid to find out anymore about it. For $300.00 a night I was counting on a good continental breakfast, but was told it would cost $12.95! Great location for being only 2 miles from the airport. Overall, a poor experience for 1 night.

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, July 15, 2014
Thank you for taking the time to make us aware of your recent stay, its feedback such as yours that allows us to continue to improve!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 27, 2014

Absolutely lucked out in securing this hotel- for under $500 a night. We were pleasantly surprised by the whole stay there.

We used a super shuttle sedan but you can actually just use a BART from downtown and then connect with the free airport shuttle to the hotel. A sedan can cost anything from $50-90 from downtown. BART costs 18.65 round trip.

Tried to upgrade using my HHonor points- which the kindly staff informed me they would usually do but as they are absolutely booked out Mondays-Thursdays they could not accommodate this request. However, relaxing lounge atmosphere, free fruit and complimentary hot drinks with the tube tuned to the World Cup made up for it in spades. Wi Fi is also free for HHonors Gold and above members and free per day for regular guests.

Our room was bright,spacious and uber clean. It was hard to leave as it was so homey. There's laundry and a gym available as well. Parking is free for those who choose to drive.

We stayed 2 nights and enjoyed every bit of it. The Hilton's strength is in the complimentary services, free Wi Fi and especially its staff- from the front desk to the shuttle bus driver, everyone was so helpful.

Room Tip: All rooms are actually pretty good. There's a pantry in case you get late night munchies craving...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, August 2, 2014
Thank you for the great review, we appreciate you choosing to stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockton, United States
1 review
4 of 5 stars Reviewed June 25, 2014

Recently stayed at the Hilton Garden Inn . Used the park and fly reservation. The Hilton was a great place to stay. Staff and amenities are excellent. This travel option at this hotel , and a few others, is getting a bit pricey though.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, August 2, 2014
Thank you for the great review, we appreciate you choosing to stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed June 22, 2014

Booked here for a stay yesterday after having searched the ridiculously priced accommodations in the city of San Francisco. This is a great alternative. Only about 6 miles into the city. This hotel includes free parking and wifi. Neither of which is common in the city or even the airport.
It is located in a quiet industrial area just a couple minutes drive from the quaint downtown South San Francisco.
Check in was very quick and cookies and coffee are offered on a self serve basis in the lobby. There is also a onsite restaurant but I would suggest you drive into SSF for a bite.
In room amenities include a microwave, fridge, and Keurig coffee maker. Bathroom has a very powerful hair dryer and the products are Neutrogena.
We would definitely return here. Only interaction we had was with the young lady at the front desk. Very friendly, efficient and helpful when we asked some questions about possibly grabbing a cab into the city.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, August 2, 2014
Great to hear our location worked out great for your trips into the city
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dalian, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

Being a global traveler experience numerous types of hotels this was exceptional. Due to cancelled flight stayed here, the quality of staff and hotel made for a pleasant situation from difficult one. Great room, food and gym.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, August 2, 2014
Great to hear you enjoyed the hotel and the staff took such good care of you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camden, SC, United States
2 reviews
5 of 5 stars Reviewed June 13, 2014

We left a wedding in a town about 70 miles away with an infant. Needed to check in early. Very helpful and amenable. Good visit to San Francisco as a result. Check-in crew was friendly to our check-in. Felt that we were definitely valued as customers.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, August 2, 2014
Thank you for the great review, we appreciate you choosing to stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hilton Garden Inn San Francisco Airport North

Address: 670 Gateway Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in South San Francisco
#2 Romantic Hotel in South San Francisco
#4 Family Hotel in South San Francisco
#4 Business Hotel in South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Francisco Airport North 3*
Number of rooms: 169
Official Description (provided by the hotel):
The Hilton Garden Inn San Francisco Airport North is conveniently located off highway 101, just two miles from San Francisco International Airport (SFO), and provides easy access north to San Francisco and south to Silicon Valley. Travelers appreciate the complimentary shuttle service to SFO airport, and the nearby BART and CalTrain stations that connect you to the area's top destinations including AT&T Park, the Cow Palace, and Candlestick Park. This hotel provides the service and amenities to make it one of the top San Francisco Airport hotels by offering renovated guest rooms with free WiFi, Hilton's signature Garden Sleep System(R) bedding, flat-screen HD TVs, and in-room microwaves and mini-fridges. Guests also appreciate the onsite restaurant, the Great American Grille, which serves up a delicious combination of American favorites for breakfast and dinner. The brand new meeting rooms also offer the perfect place to conduct your next San Francisco business meeting, and provide flexible meeting space with complimentary WiFi, state-of-the-art A/V equipment, and a maximum capacity of 100 people. Choose the newly-renovated Hilton Garden Inn San Francisco Airport North, and enjoy the terrific location with modern amenities. ... more   less 
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Also Known As:
Hilton Garden Hotel South San Francisco
Hilton South San Francisco
South San Francisco Hilton

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