Spent overnight stay to be near the airport for a flight the following morning. Total cost 133$ and not worth the price. Room was a little smelly, in room provisions powdered milk was limited to one sachet for two people, the tv hotel information channel did not work, the reception staff were efficient but not very friendly and the breakfast waitress was surly. Interestingly, the guest card critique in the room had been fiiled in by a previous occupant, but not collected by the domestic staff; their comments were similar to ours but additionally they hated the bed! Presumably the management don't care too much about quality assurance. On the plus side, the shuttle was excellent and at least the lobby was clean.

I always hit the gym for a workout even during business travel, so I always pay attention to the gym/fitness amenity and consider it an important factor when I book my hotel. The hotel website's picture showing the fitness room has a variety of equipment, including a multi-station weight machine. My experience is completely the opposite.

Don't let the million-dollar lobby fool ya, the rooms are horrible. They are dated and dirty, nothing like the lobby. I was assigned to a room where the bed was not made, the garbage can is still full and only the bathroom seems to be cleaned. After I brought this to the staff's attention, the reluctantly gave me a different room. This one was unvacuumed and had colorful Peanut M&Ms all over the places. The bathroom amenities are so cheap, the items are from different collections, and NOTHING matched. Shampoo from one brand, lotion from another, and soap from yet a third source that doesn't even have Holiday Inn logo.

The gym is also old and dated. It did not have the multi-station equipment as pictured and barely had a couple of half broken threadmills and a few unpaired free-weights. Except the lobby area, the rest of the hotel give me a yucky unclean feeling. This was a Wyndham at one point, but this Holiday Inn is soo cheap, they never bothered to replace some signage with Wyndham's name. Instead, they used a black marker to black out Wyndham's name. How tacky.

Overall, this is definitely NOT what I expect from a Holiday Inn, I had way better experience at Holiday Inn Express or low-end places like Comfort Inn and etc.

this hotel was the "suggested" hotel for a conference i attended at the south san fran conference center. halls reeked of smoke (room did not), bed was old and hard, wallpaper was peeling, and the whole thing looked tired...quite a disappointment after seeing the newly-remodeled lobby. i stayed one night, then moved to the sheraton 4 points across the street...much better.

We stayed here for one evening while heading out on a roadtrip to Oregon, booked on Hotwire for about $64 (before taxes). The check-in staff were very friendly and assisted us with BART and airport shuttle info. Our room was cozy, clean and pretty well what you would expect for a Holiday Inn. I was happily surprised with the free parking (as compared to other airport motels/hotels in the area that charge) and in-room high-speed internet.

While not a place to necessarily honeymoon, this hotel would seem to be very accomodating for families and business travelers.