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“This was my second choice I'm glad I didn't get my first.” 5 of 5 stars
Review of BEST WESTERN PLUS Grosvenor Airport Hotel

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BEST WESTERN PLUS Grosvenor Airport Hotel
3.0 of 5 Hotel   |   380 South Airport Boulevard, South San Francisco, CA 94080   |  
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Special Offer
Stay 2X get $50 gift card
Certificate of Excellence 2014
GreenLeadersBronze level
High Springs, Florida
1 review
1 helpful vote 1 helpful vote
“This was my second choice I'm glad I didn't get my first.”
5 of 5 stars Reviewed November 11, 2013

Rooms were clean and quiet and the bed very comfortable. The staff was courteous and helpful in explaining to me the use of their public transportation especially Victor who took extra time in printing maps plus personally explaining how to get downtown and Candlestick for the 49ers game. Thanks Victor. I would definitely stay there again.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review, November 12, 2013
Hello Florida and thank you for your review! I am happy you found our hotel and staff comfortable and we look forward to your next stay! Jim McGuire, General Manager
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1,153 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Huntington Beach, California
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 11, 2013

We stayed in this hotel , cause we need quick access to the Air port, The staff is very helpful especially Bianca , the room is clean , the bed and the pillows are firm and very comfortable , I also got a good deal through their web site , we will be back if in town

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review, November 12, 2013
Hello Huntington Beach and thanks for a great review! Bianca will be pleased to read this and I will share it with the entire staff. Thanks so much for taking the time! Jim McGuire, GM
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South San Francisco, United States
1 review
4 of 5 stars Reviewed November 11, 2013

Any hotel this close to an airport/major road will be noisy, so I'm not going to harp on that. Grovesnor did their very good job to provide a kind, clean, and comfortable stay for their guests. I was very satisfied with the quality I got for the price. The breakfast was a super bonus!

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review, November 12, 2013
Amy D - thanks for taking the time to write a review! We appreciate your feedback and look forward to seeing you again! Jim McGuire, General Manager
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Melbourne, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2013

Close to SFO and two blocks to Samtran 292, 20 minute walk to South San Francisco Caltrain station. Nice complementary continental breakfast, a bar runs happy hour from 5 to 7pm. A Brass Elephent restaurant. Close to Houliham in Holiday Inn, and Beijing Buffet Chinese restaurant. Complementary wireless internet that may require one rebooting. Clean and quiet rooms, nice lobby, and friendly staff.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review, November 11, 2013
Hi Bob - thanks for your review. I am glad that you enjoyed our hotel and the area. We look forward to your next visit - thanks for taking the time to review. Jim McGuire, GM 11/11/13
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Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 8, 2013

Close to the airport with a free shuttle. Nice clean rooms with updated decorations. Good restaurant with bar. The free breakfast was good, but nothing special. Bathrooms are ok, but need updating. I was pleasantly surprised by this hotel for the price that we paid!

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review, November 11, 2013
Thank you so much for your nice review! We are happy to read that you enjoyed your stay. Thanks for taking the time to post! Jim McGuire, General Manager
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INGLEWOOD, United States
1 review
4 of 5 stars Reviewed November 8, 2013

The hotel staff was very hospitable from the moment I walked on the premises. They were very courteous answering all questtions and concerns about getting around the city. I will definitely be back. The breakfast was also very good.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaneohe, Hawaii, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2013

This hotel was perfect for my recent stay overnight between flights from Italy to Honolulu. Free shuttle every half hour, quiet comfortable rooms, free delicious hot breakfast all at a very reasonable price. I will stay here next time I need to be near the SFO airport.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review, November 8, 2013
Hi Laura! Thanks so much for your great review. As I mentioned in my personal email to you earlier today, we really appreciate your feedback and hope to see you again when you are passing through the Bay Area! Jim McGuire, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#3 Business Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
Official Description (provided by the hotel):
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western

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