Our room was robbed on May 10 while were were out for the day. Missing are a Kindle, an electric razor and professional documents. Management said it was impossible for anyone besides housekeeping to get into the room. Someone did, our things are missing and we did not even receive an apology. It was suggested that we had lost the items ourselves or that we were trying to con them. This is a prime example of adding insult to injury and we are very disappointed in how this incident was handled.
- Also Known As:
- Best Western South San Francisco
- South San Francisco Best Western
- Official Description (provided by the hotel):
- Recipient hotel of 3 Best Western "Director's Award" and 7 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. ... more less
- Reservation Options:
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