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“Park and Fly program needs improvement” 2 of 5 stars
Review of Hampton Inn San Francisco-Airport

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Hampton Inn San Francisco-Airport
2.5 of 5 Hotel   |   300 Gateway Boulevard, South San Francisco, CA 94080   |  
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Ripon, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Park and Fly program needs improvement”
2 of 5 stars Reviewed 1 week ago

First the hotel itself is fine for an overnight, clean, good location for the airport and the staff was friendly BUT we used their Park and Fly program which is not good. After standing at the airport for 20 minutes I called to find out when the shuttle would arrive to pick us up to be told they run every 45 minutes which would not be acceptable even if it were true. After nearly an hour went by during which we saw the shuttle for the Marriot and Hyatt hotel 3 times our shuttle finally arrived. My thought is you offer a Park and Fly program it better provide the level of service that represents your hotel so I cannot recommend this hotel.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Zurich, Switzerland
1 review
3 of 5 stars Reviewed 2 weeks ago

It is located closesly to the client where I was working which was convenient but then again which is their unique selling point. You could see that not money was invested in the furniture and the outside of the hotel anymore after it was built. Also the breakfast is a very cheap version if you consider the price you are paying for the room. I found it to be totally overpriced for what it is. The gym is extremely small and only has 3 machines. We were 3 people in there. It was way too small. The beds are extremely comfortable on the other side as well as it is very quiet.

  • Stayed December 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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Manchester, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 2 weeks ago

I have stayed at the property a number of times, great location for early flight out of SFO. I booked this hotel online and the hotel offer online checkin and allowed me to choose my room, nice touch. I arrived late afternoon, checkin was fast and easy, staff was very nice. My room was on the 3 floor, the room was good size with King Bed, it was exactly what I requested during the online checkin process. Overall the room and in good condition. The furniture in the room was slightly worn but in good condition. The bed was fairly comfortable but it was very noisy, I could only assume it was older. The bathroom was ok, one issue the bath / shower was lacking a shower curtain. I did not notice the lack of a shower curtain until 4AM when I went to take my shower.

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Milton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very good hotel and convenient to the airport. They even have a shuttle to take you to Union Square for free, or the airport. I need 200 characters to post so I am typing this extra and obviously I need more which I don't know why

  • Stayed November 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Had everything you needed including complementary make-up remover cloth and cotton swabs. Liked the shampoo and conditioner. I wanted to get a bite to eat that evening, the hotel doesn't have a restaurant, but the one next door did and it was good. Convenient location by the Airport!

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Nebraska
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel, with free parking, awesome breakfast, comfy beds and pillows! The pillows were nice and fluffy like clouds! The staff was awesome! Angel checked us in, in a flash and had the greatest smile. He also gave us information so we could order take out.
The lady that had the shift after him was so sweet. She printed off directions for us. The breakfast was so delicious and the staff lady that ran this area was amazing! She kept everything full and it was spotless! They had make your own waffles, scrambled eggs, sausage, friend potatoes, oatmeal with fixins, muffins, bagels, cereal, fresh fruit, hot coffee, juice and yogurt!
This is really a treasure of a hotel and I would stay here again and recommend it to others.

Room Tip: We had a room on the first floor close to the breakfast area. It was quiet. I couldn't hear any...
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  • Stayed November 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was located very close to Airport and very convenient to SF City with great Free parking and friendly staff. They offered a very good Free breakfast buffet and had coffee and teas available.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn San Francisco-Airport

Address: 300 Gateway Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
#6 Business Hotel in South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn San Francisco-Airport 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Located just 1.5 miles from the San Francisco International Airport, our hotels offers an ideal location for both business and leisure travelers. Situated in the center of the biotech industry and minutes away from downtown San Francisco, our guests enjoy the best of the bay area. We offer free shuttle to/from the San Francisco International Airport, as well as a free shuttle to Union Square (shopping center in downtown San Francisco), Fri-Sat. We also offer multiple types of rooms including suites and meeting rooms. Free WiFi, free daily hot breakfast, free parking, fitness center, Manager's Reception (M-W). Also, each room has a 37in LCD flat screen TV with numerous HD channels. We Love Having you Here! ... more   less 
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Also Known As:
Hampton Inn San Francisco Airport Hotel South San Francisco
Hampton Inn South San Francisco
South San Francisco Hampton Inn

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