My husband and I booked this hotel for our wedding night because it was fairly close the Pasadena venue where we had the ceremony. Let's break this down:
The good stuff: Lovely place and lovely grounds, it's a bit tricky to find, being tucked on a hillside off of the road. But the building itself is fantastic!!! The decor was impeccable, rooms were very quiet and there was not a lot of traveling sound (because who wants that on their wedding night, right?) our lovely room on the 3rd floor (more about that later) had a large, 2 person spa tub and really classy decor. The linens were great quality and the bed itself was super comfy.
We had a very good breakfast the next day and they were kind to offer us something lactose free (because I am lactose intolerant). Great coffee and fresh fruit, lastly there were complimentary bottles of water and soda in a cooler downstairs. All of this was terrific!
The not-so-great part: Apparently there is a city ordinance that forbids the opening of windows on a 3rd floor (not the hotels fault, for sure). This drove both my husband and I nuts, we are both fresh air fanatics and the room was STUFFY even though they had a ceiling fan and climate control. I hate sleeping with the A/C on all night so it ended up being a little claustrophobic for my taste. Also, the hotel had been very kind to leave us a bottle of champagne (I am guessing it's because of our wedding night though nothing was written or said) but my husband has been sober for 16 years, so it would have been nice to have a non alcoholic option. Again, not horrible, but I could have been really a nice touch.
By far the most disappointing thing was the lady who picks up the phone. WOW I don't know if she just has an unfortunate phone voice, or really does hate speaking to people on the phone but every time I called, she would huff and puff and give a big sigh like to talk to me was the worst inconvenience ever! If it was just one time, then OK whatever, she might just be having a lousy day. But I had to call a few times over the course of a few months and she never sounded remotely pleasant. It makes you a little leery of staying someplace when the reservations desk comes off so surly.
Lastly, and this is SUPER nit picky and I wouldn't mention it if the reservations person hadn't been so sketchy, but not one person wished us well, or congratulated us on our wedding or even acknowledged we had one.. Again, by no means are we entitled to this, but it would have been a nice touch.
- Official Description (provided by the hotel):
- An elegant 1910 Craftsman home completely restored with all modern amenities perched on top of a hill on a 2-acre property. Many of the rooms have fabulous views of the city and the mountains. Several rooms have porches or balconies. Several have state of the art spa tubs. All the rooms have luxurious linens and window treatments. The rooms are furnished with a simple yet sophisticated combination of antiques and contemporary furniture. ... more less
- Reservation Options:
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