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“Good location, basic clean hotel” 4 of 5 stars
Review of BEST WESTERN Sonoma Valley Inn & Krug Event Center

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BEST WESTERN Sonoma Valley Inn & Krug Event Center
2.5 of 5 Hotel   |   550 2nd Street West, Sonoma, CA 95476-6633   |  
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Ranked #6 of 11 Hotels in Sonoma
New York City, New York
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Good location, basic clean hotel”
4 of 5 stars Reviewed July 19, 2014

Good, reasonably priced choice if you're looking to stay in Sonoma/near the town square. Far cheaper than the hotels that are on the square, and you're a 3 minute walk from the square.

The room was your basic Best Western hotel room, but with a fireplace. No real views to speak of, but very convenient place if you're looking for an economical place to stay while venturing out in Sonoma town or greater wine region. Nothing memorable/scenic, but clean and has the basics if you're just looking for somewhere to crash while you're doing a bunch of other things.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, 4 weeks ago
Dear Shane M,

Thank you for taking the time to write a review. I am happy to hear that you enjoyed our location and our fireplaces in the rooms.

I am sorry to hear that your stay was not memorable. We take a lot of pride in our hotel and are always trying to make our rooms and general area more special. I hope that you will come and stay with us again. We always appreciate feedback from our guests. Thank you.

Best Regards,
Kendall Comfort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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589 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Kansas City, Missouri
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

We stayed here one night last week on our trip to the San Francisco area. I thought this was a great place to stay.....location was fantastic for walking to town square where there are great bars and restaurants. Had a Whole Foods across the street for wine and snacks for room. Loved the pool and garden area....thought it was very nice. Our room was a nice size and had everything we needed. Associates were all very friendly and accommodating. Would stay here again if we return to Sonoma.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

The Hotel was a block and a half from the square and the stores, restaurants and the 4th of July Parade and rich in the history of California's beginning. There were wineries and tasting rooms very close. A great place and we will be back to stay

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, 4 weeks ago
Dear Michael M,

Thank you for the wonderful review. I am happy to hear you found our property convenient and that you think we are a great place to stay. Thank you again and we hope to see you again in the near future.

Best Regards,
Kendall Comfort
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San Francisco, California
Top Contributor
110 reviews 110 reviews
62 hotel reviews
Reviews in 70 cities Reviews in 70 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed July 8, 2014

Yes, it is walking distance to many places in the town, but the rooms built round a central courtyard with a pool are dated. Our, on the first floor was so dark, we had to have the light on to see anything, and there was only a small window looking at the pool. We were also next door to the metal gated entry to the pool which clanged loudly and frequently as guests went in and out.
The bathroom was very small, and the shower had a very old fitment.
The breakfast was in the adjoining Krug center, which was not a nice place at all.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, 4 weeks ago
Hello Dzonka,
Thank you for taking the time to write a review. I would like to apologize that you did not have a great experience here at our hotel. We are currently in the process of revamping our courtyard area. We are replacing our patio/balconies with new woodwork, as well as getting all new patio furniture. We did also tighten the springs on the gate that you were next to so it no longer slams shut. We are looking into different light bulbs for our rooms; we are a “Green Hotel” and need to make sure that our bulbs fit into that requirement. Thank you again for your feedback.
Best Regards,
Kendall Comfort
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New York State
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2014

Great location to explore all that the quint city od Sonoma has to offer. Easy walk to all the shops and restaurants. Pool and courtyard were amazing. Breakfast (despite the walk to an adjacent building) was ample and very good.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
57 reviews 57 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 6, 2014

Our stay was prompted by a wedding at the Sebastiani Vineyards with family friends from California, Hawaii, Tennessee, Kentucky, and Florida. The location is conveniently within walking distance to nearby shops and restaurants. Facilities are clean with a reasonable selection for breakfast. Our room was on the ground floor with access to the adjacent courtyard, firepit, and pool area. Nice quiet part of town with lots of sights to see and shops to browse in.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, July 8, 2014
Dear Elnakaz1,
Thank you for your kind review. I am so glad to hear that you enjoyed our pool and garden area, your room and our location. Just a block from the plaza, we are in the perfect location to walk to our quaint plaza with shops, wine tasting and dining.
I am glad that you also enjoyed our hot American Style Buffet breakfast. We try to provide a large selection to cater to all of our guests.
Thank you again for your review and we hope that you will stay with us again soon.
Best Regards,
Kendall Comfort
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Rogue River, OR
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 26, 2014

The best thing about this hotel is how well located it is. You can easily walk to the downtow square. The room was just average. Nothing special. We took the wind trolley tour and it picked us up at the front door.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, July 8, 2014
Dear MKB00,

Thank you for your review. I am glad that our location worked will for you but I am sorry to hear that our rooms were not special. We take great pride in our property and would like to invite you to contact me directly with any suggestions you may have to improve.

I am glad to hear that you booked the wine trolley. It is a wonderful experience and a very fun tour through the Sonoma Wine Country.

Thank you again for your review and we hope to see you again soon.

Best Regards,
Kendall Comfort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Sonoma Valley Inn & Krug Event Center

Address: 550 2nd Street West, Sonoma, CA 95476-6633
Phone Number:
Location: United States > California > Sonoma County > Sonoma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Sonoma
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Sonoma Valley Inn & Krug Event Center 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to BEST WESTERN Sonoma Valley Inn & Krug Event Center! Hotels near Sonoma wineries are known for their superior location, but our Sonoma hotel goes above and beyond by providing the best customer service in town. Are you looking for hotels near wineries? Our Sonoma hotel is conveniently located near the best vineyards for endless wine tasting and exploration. Historical downtown Sonoma is a few minutes away, and were a popular choice for wedding destinations. When youre within walking distance to downtown Sonoma, the charm of the city is literally at your doorstep. Enjoy the best fine dining and shopping in town. Hotels in downtown Sonoma make traveling easy for guests. At our Sonoma hotel, you never have to go far for a great meal, wine or shopping. ... more   less 
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Also Known As:
Best Western Plus Sonoma Valley Inn And Krug Event Center
Best Western Plus Sonoma Valley Inn & Krug Event Hotel Sonoma
Best Western Sonoma
Sonoma Valley Inn
Sonoma Best Western

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