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“Kudos to the photographer” 3 of 5 stars
Review of BEST WESTERN Sonoma Valley Inn & Krug Event Center

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BEST WESTERN Sonoma Valley Inn & Krug Event Center
2.5 of 5 Hotel   |   550 2nd Street West, Sonoma, CA 95476-6633   |  
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Ranked #6 of 11 Hotels in Sonoma
Eureka, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Kudos to the photographer”
3 of 5 stars Reviewed May 28, 2013

While the photos of the courtyard are accurate and the property is charming, it is a much smaller scale than is portrayed by the pictures. The room I stayed in was in the Best Western (they are somehow attached to the hotel behind them as well). It was an older style room with a fireplace put into one corner. THere were cracks in several of the tiles in the bathroom floor, and the frames of the photos were screwed to the wall --not a bad thing-- and the holes were left unplugged/unfinished. The light fixture in the bathroom had a bare energy efficient bulb. For the going rate of a fireplace room with a balcony, a little more attention to detail is definitely necessary! The front desk staff is wonderful - very pleasant and helpful. The breakfast is an average BW breakfast.

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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621 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Melbourne
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 16, 2013

This is a fairly conventional motel style property with large rooms and pleasant surrounding which is very conveniently located for access to Sonoma Plaza about a 5min stroll away.
There was a complimentary wine-tasting on the Friday evening I arrived and the central courtyard venue near the pool & spa is a very pleasant area with plenty of greenery.
Reception staff were friendly & helpful, providing good recommendations for dining options in the area.
The room I had overlooked the pool but there were no noise issues during my 3 night weekend stay. The fireplace was a nice touch but, with daytime max temps in the mid-80s, it was the aircon that got used.
This leads to my only real gripe - the in-wall box-type unit seemed very out-of-date for this property & was not particularly effective in cooling the room in the afternoon heat. The balcony was private & quite large but the hum of multiple aicons running detracted from the experience & was very reminiscent of the time before modern quiet split-system units.
With modern aircons & flat-screen TVs in place, I would up my rating to 4.5!

Room Tip: Upper level at the rear of the property
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, June 4, 2013
Dear Pinot47,

Thank you for taking the time to review our hotel. Im glad you were able to enjoy our Friday Night Wine Tasting. We always enjoy the opportunity to have our guests relax in our garden courtyard on a Friday evening over a glass of Sonoma Valley Wine.

I did want to let you know that we are replacing all of our TVs with brand new Flat Screen TVs as well as continuing the ongoing process of installing new AC units.
We hope to have you return to stay with us again for a cool and more quiet experience.

Best Regards,
Kendall C
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London, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 13, 2013

We stayed in Sonoma as part of our honeymoon and chose to stay at the Best Western as it wasn't too expensive and a few minutes walk from the main plaza. The hotel exceeded expectations! Our room was huge and had a small balcony which backed onto the pool. We were also across the road from a shopping complex (but not too busy and it was quite quaint) which included a Whole Foods where we bought yummy food for a picnic and ate it on the balcony. There were two double beds in the room, lots of storage space and the bathroom was a good size. The room was clean, comfortable and quiet so you didn't really hear other people staying at the hotel. The staff were great too and recommended us wine tours and booked for us (we were picked up by the wine tour company the next morning). I was also ill during the trip and they helped me get an appointment at a walk in clinic. You're only a few minutes away from the main plaza where there are lots of fab restaurants and wineries and the hotel parking is free. I highly recommend this hotel to anyone visiting Sonoma.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, June 4, 2013
Dear VegasBride_12,
Thank you for your wonderful review! I am so pleased that you chose our hotel as the location for your Sonoma Honeymoon. Our staff loves to hear that they were able to be a part of making something as special as someone’s honeymoon a memorable experience. Congratulations to you both and we very much hope to have you back for an anniversary!

Cheers!
Kendall Comfort
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Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 7, 2013

This Inn is in a great location and is a good value. It was a little hard to find because there are two 2nd Streets and we were on the wrong one. Once we found it, we were very happy with the location since you can walk to all the local shops and restaurants. We had a double queen room facing the event center and parking lot which was fairly quiet and a short stroll to breakfast. The room was comfortable and was fairly clean but could use a deep cleaning. The staff was very friendly and the breakfast was one of the better free breakfasts around. The grounds surrounding the pool area are very nice with fountains and seating areas. The same for the outdoor seating area for breakfast. I would definitely stay here again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, May 9, 2013
Dear INNTANDEMBIKES,

We really appreciate when our guests take the time to write a review about us. I am glad to hear you enjoyed your room and your stay in Sonoma. Thank you also for your comments about the breakfast. We strive to provide a nice breakfast for our guests that they will enjoy.
Cleanliness is important to us and we are about to start a new ICARE Clean deep cleaning program so when you return you will be able to have an even more enjoyable experience.

Warm Regards,
Kendall Comfort
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California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2013

This hotel is located about a block off the Sonoma Plaza, and the convenience of being able to walk to lots of restaurants and shops is its best quality. The room seemed a little tired, but it was clean and included a fireplace. Do not stay on the bottom floor near the spa/pool area if you want quiet! There were people loudly enjoying themselves until about 1:30 am. when we stayed there. I talked to the people at the front desk, and they said when it's a wedding party, they have difficulty keeping the noise down. On the other hand, that patio is very charming to sit and have a picnic or sit out there and read. The hotel is a good value for the price.

Room Tip: Be aware that you shouldn't stay poolside, if you want quiet.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, May 9, 2013
Dear jaa15,
Thank you for your review. I apologize for the noise disturbance. We always want our guests to have a quiet and relaxing experience at our hotel.

We are in the process of implementing the ICARE Clean deep cleaning program. I hope that we will have another opportunity to have you as our guest again and you can enjoy Sonoma in relaxing peace and quiet.

Best Regards,
Kendall Comfort
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Silver Spring, PA
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 5, 2013

Wonderful location, walk to everything. Staff is very helpful and friendly. Lobby is comfortable and offers hot coffee 24/7. Free breakfast is full of selections, hot fresh pancakes, eggs, cereals, various pastries and drinks. I have stayed here every time I have been to Sonoma and will continue to do so.

Room Tip: rooms with access to the pool are great if you want to swim or use the hot tub or spa.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, May 10, 2013
Dear Gail M,

Thank you so much for your complimentary review! We are very proud of our great staff members who really strive to provide a welcoming experience. Very glad you enjoyed the breakfast and we look forward to having you stay with us again.

Warm Regards,
Kendall Comfort
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Additional Information about BEST WESTERN Sonoma Valley Inn & Krug Event Center

Address: 550 2nd Street West, Sonoma, CA 95476-6633
Phone Number:
Location: United States > California > Sonoma County > Sonoma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Sonoma
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Sonoma Valley Inn & Krug Event Center 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to BEST WESTERN Sonoma Valley Inn & Krug Event Center! Hotels near Sonoma wineries are known for their superior location, but our Sonoma hotel goes above and beyond by providing the best customer service in town. Are you looking for hotels near wineries? Our Sonoma hotel is conveniently located near the best vineyards for endless wine tasting and exploration. Historical downtown Sonoma is a few minutes away, and were a popular choice for wedding destinations. When youre within walking distance to downtown Sonoma, the charm of the city is literally at your doorstep. Enjoy the best fine dining and shopping in town. Hotels in downtown Sonoma make traveling easy for guests. At our Sonoma hotel, you never have to go far for a great meal, wine or shopping. ... more   less 
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Also Known As:
Best Western Plus Sonoma Valley Inn And Krug Event Center
Best Western Plus Sonoma Valley Inn & Krug Event Hotel Sonoma
Best Western Sonoma
Sonoma Valley Inn
Sonoma Best Western

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