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“Overpriced, But Good Service” 4 of 5 stars
Review of The Lodge at Sonoma Renaissance Resort & Spa

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The Lodge at Sonoma Renaissance Resort & Spa
4.0 of 5 Resort   |   1325 Broadway at Leveroni & Napa Roads, Sonoma, CA 95476   |  
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Ranked #5 of 11 Hotels in Sonoma
GreenLeadersBronze level
San Francisco
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Overpriced, But Good Service”
4 of 5 stars Reviewed July 14, 2014

My husband and I stayed in a cottage room here in early July. It's an interesting property--nicely landscaped and the cottages are a nice option, even if they really are quite close together. Our room rate was about $175-200 higher than its value. Had it been somewhere in the $300s we'd have given it 5 stars. The pool is small, just one step up from a nice motel pool. However, the seating around the pool is lovely and plentiful. The conversation clusters of outdoor couches/loveseats with fireplaces are also a nice touch for evening. Mattresses and bedding were comfortable and seemed clean. Several awkward fixture arrangements, such as a cold water handle that bumped into the backsplash when closed all the way, and the door handle that also bumped into the doorjamb. Our air conditioner was either blasting cold air or heat with no seeming regard for the setting we punched into the digital control box. The bathrooms were not quite clean on our first night, but management responded quickly to address the situation. The spa was very special, as was the buffet breakfast. Both breakfast and dinner menus were quite creative, although both of our entrees at dinner were overly salted. Across the board, the staff was genuinely friendly and eager to serve. Concierge Nicole made us feel welcome and started us off right by booking dinner reservations for us before we even arrived and by going the extra mile and giving us some suggestions of what to do when we arrived and what the weather might be like.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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817 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
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English first
Boone, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

The cottage was roomy and comfortable. Up to date and modern Automatic gas fireplace was a nice touch. The grounds are well maintained and makes the modest stroll to the main building and pool a pleasant walk. Very friendly people. The restaurant was easily one of the best in the area. Surprisingly great food! Would return again!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 6, 2014

Continuing our costal trip, spent the night here as a base camp for July 4th wine country activities. Wonderful location in the heart of Sonoma. Very friendly and helpful staff. Complimentary wine tastings. Nice pool, hot tub. Large, comfortable, clean rooms with nice little balconies and a fire place. Carneros restaurant was a big disappointment with poor service and food. I wood definitely stay here again but avoid the restaurant.

Room Tip: Request a king room with a balcony...
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 1, 2014

Rooms were nice, but not special. It was nice having a balcony to enjoy the fabulous weather. We enjoyed the wine tastings at night, and the fire pits were great to relax around in the evenings. Service around the pool was frequent and friendly.
Location was great, central to everything.
Bicycle rental was easy and available and we enjoyed that, as well as the maps they provided for the recommended ride.
The concierges were fabulous! So very helpful! Do not hit the wine tastings without stopping by to talk to those ladies first!!

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menlo Park, CA
Top Contributor
89 reviews 89 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 1, 2014

We stayed here with our family over a weekend to attend some parties with friends and do a little wine tasting. Since many places were booked up or completely over-priced at the moment (seasonal thing in Napa and Sonoma) we chose to try this place. In a nutshell, it's clean and simple with some elegant touches and a really nice pool area. You do have the option of a room or a cottage. For our purposes this time we chose to do an upgraded room with two beds (since we brought kids). The room was small, simple and clean with a great balcony overlooking the pool area. The one comment I heard over and over was for the Darwin Award candidate who designed the shower. I'm certain that the builder/plumber/architect who designed this neither thought about it, nor tried it: The shower head is recessed about 12 inches back from the actual tub wall. The water pressure is inadequate, but you'll never notice because you'll be too busy breaking your toes on the tub drain which you are forced to stand on in order to actually be under the water stream. It's an indescribable experience that few have enjoyed and I wouldn't be shocked if some schmuck sues over it. Aside from that, the towels were nice, when we could get them. I've listed the pros and cons below if you just like to skip right to the point, but basically, it's a nice place in an OK location for about $150 per night and much lacking for $400. Bonus: It's pretty great for families and right across the street from Train Town - really cool for kids (and even adults who are train fanatics).

Pros: Clean, nice pool area, close to Sonoma Square, and right across from Train Town, supposedly has a nice spa (we didn't get that opportunity just yet), friendly staff.

Cons: Pool area out of towels at 11:30 on a Sunday morning, bathroom also tight on towels (4 people in room but only 2 towels), TINY double beds as opposed to actual queen size which could easily be an issue if you or your significant other weighs more than 100 pounds and, lastly, not worth the seasonal $400 + price tag (plus 'resort' fees which I hate almost as much as parking fees).

Would we return? Maybe, but only for $200 or less and ONLY with a king bed.

Room Tip: Rooms overlooking the pool are great, and folks said that the cottages were nice too.
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Green Features: Don't know if the lack of towels issue might be related so can't comment
  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ren_Lodge_Sonoma, Manager at The Lodge at Sonoma Renaissance Resort & Spa, responded to this review, July 2, 2014
Thank you for taking the time to share your experience with the Lodge at Sonoma Renaissance Resort & Spa. I apologize that your recent stay was not satisfactory and appreciate your feedback.

Please be assured that we are taking immediate corrective steps to avoid such services problems in the future. I am glad you enjoyed the hotel overall, and I would like to let you know that we are planning a full rooms renovation that will also resolve some issues and really make this hotel a must-stay while coming to Sonoma. We love our location and glad that you enjoyed it as well, TrainTown is one of the many great local area finds. I invite you to enjoy the Raindance Spa on your next trip it is one of the best resort spas in the United States!

Once again, please accept my apology. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.

Tyson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 24, 2014

This was our 5th girls trip to the Lodge. The service is always excellent and we always receive excellent tips from the concierge for winery visits. Carneros restaurant is onsite and always amazing, creative food. The spa at the back of the resort is a must do for relaxing body treatments.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denham Springs, Louisiana
Top Contributor
214 reviews 214 reviews
32 hotel reviews
Reviews in 104 cities Reviews in 104 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed June 23, 2014

Lodging and staff were wonderful. Food was very good - but the bar was over the top. Great wine and whiskey selections. It's a short distance to the downtown Sonoma restaurants (walkable) and central to the wineries. Great place to stay. Good value and the spa was worth the trip by itself.

Room Tip: Look for an inner view room
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lodge at Sonoma Renaissance Resort & Spa

Address: 1325 Broadway at Leveroni & Napa Roads, Sonoma, CA 95476
Location: United States > California > Sonoma County > Sonoma
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Sonoma
#3 Spa Hotel in Sonoma
#5 Romantic Hotel in Sonoma
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Lodge at Sonoma Renaissance Resort & Spa 4*
Number of rooms: 182
Official Description (provided by the hotel):
Indulge in an exquisite Sonoma Hotel offering vibrant charm in a tranquil setting. Nestled in gorgeous Sonoma Valley, The Lodge at Sonoma Renaissance Resort & Spa is less than an hour north of San Francisco and centrally located among the country's finest wineries. Showcasing the incredible beauty of the valley, our Sonoma resort's accommodations combine authentically artisan surroundings with contemporary facilities to create a haven of casual sophistication. The award-winning Raindance Spa in our Sonoma Valley resort offers the ultimate in reflection, revitalization and romance. Carneros Bistro at our Sonoma resort features local wines and innovative cuisine with Mediterranean influences. In a hurry? Try Bean & Bottle, our wine & coffee bar with locally inspired items to-go. The Lodge at Sonoma is also the perfect destination for corporate meetings, social events and Sonoma Wine Country weddings and wedding receptions offering 22,000 square feet of flexible event space, both indoors and out. ... more   less 
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Also Known As:
The Lodge At Sonoma Renaissance Resort And Spa
The Lodge At Sonoma Renaissance Hotel Sonoma
Hotel Sonoma Renaissance
Lodge Sonoma
Renaissance Sonoma
Sonoma Renaissance

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