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“Nice from the outside, recently remodeled, but a major let down” 2 of 5 stars
Review of Kronborg Inn

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Kronborg Inn
3.0 of 5 Motel   |   1440 Mission Drive, Solvang, CA 93463   |  
Hotel amenities
Ranked #8 of 10 hotels in Solvang
San Jose, California
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Nice from the outside, recently remodeled, but a major let down”
2 of 5 stars Reviewed February 15, 2013

Location is on the edge of town, not too bad of a walk, but not as convenient as thought when booking. The pool and hot tub were broke , which would have been nice if they let us know on the website when making reservations. The rooms were recently remodeled but really noisy. Which was ironic as the front desk told us we had the quietest room. Between the road traffic and people walking around next store and upstairs, it was pretty difficult to get a good nights sleep. The bath tub had jets but couldn't hold water. Shower pressure was also very weak.

  • Stayed February 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Tehachapi, California, United States
1 review
2 of 5 stars Reviewed February 14, 2013

left a robe in the bathroom....called the motel.....they cannot "find it".... in places we've stayed in the past when something is discovered in the room, it is courtesy to call the customer & let them know & then they mail it to you....in this case....it just disappeared. Some maid got herself a nice robe....we will NEVER stay there again.

Room Tip: make sure you retrieve all your items; they will not return them or even notify you that you left so...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2013

From the moment we arrived to the free breakfast, this was the perfect choice. First the hotel facade: From the outside it is a simple well kept hotel, nothing fancy, but clean. Check in took less than 3 min. The key is a simple swipe and enter type, but when the door opened the 320 sq ft room was perfect. Let's begin with the bed. I believe these are all new beds and just the perfect amount of surrounding softness coupled with support, headed by a generous amount of pillows banked against a well secured headboard. The bed is high off the floor, which we liked. Each night stand had a lamp that could be positioned at will and on the left side of the bed was a clock/MP3 radio. There were also electrical outlets next to the bed for my MAC power cord. Curtains: The ample door to the balcony had a stylish boarder which held sheer and the heavy blackout curtains, which did the job! There was also a working clean fridge and microwave and 42" Vizio flat screen... none of which we used. The bathroom, though a little tight had a tall shower head off the floor about 7'!!! For a short person this might be a problem to adjust. There was ample hot water and the tub/shower unit did well. My complaint is the amount of towels... not enough. Breakfast was no different that a La Quinta Inn. Waffle makers, syrup on the table, juices, pastries, hardboiled eggs, cereal, yogurt, fruit... for a free money saving breakfast it is perfect, but not your 'stuff yourself over indulgent American feast.'
When I can save $50.00 a night compared to the other places in town and still get a great nights sleep... this place just won my business.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redondo Beach, California
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed January 29, 2013

We went up to the Solvang/Santa Ynez area for a day of wine tasting for my birthday. A quick trip, with only a one night stay in Solvang. The Kronborg was a good location, right on the main drag in Solvang. The staff was unfriendly, when we arrived, the front desk told us they were full, no vacancy. I told him that we had a reservation and he asked our name - then proceeded to tell me that no, they did not have it, and they did not have any record of it. we went to the car, got the reservation confirmation, and brought it to him, he then found our reservation, no appology, and said no rooms were ready yet, come back later. we asked if we could use the bathroom as we had just arrived and were going winetasting on a shuttle. he let us go into a room that someone was checking out of, when we arrived at the room the person was still there, it was awkward. After a full day of wine tasting in the pouring rain, we went back to the hotel to check in. a different front desk guy, but the same bad attitude. just unfriendly and not nice at all. the kicker was at 1:30 AM our room phone rang, we answered it from a dead sleep to have the front desk tell us sorry for the inconveinence.. it was very strange. When we went to check out, we asked about the phone call and he said no one called us, that did not happen. I would never stay here again. We felt very unwelcome.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 28, 2013

I was pleasantly surprised by this hotel. When I booked it I really didn't know what to expect. The exterior of the building and the lobby were very basic when I first arrived. Our rooms were not ready when we arrived, and we were surprised that there were no bathrooms in the downstairs area (we had to go to another hotel for the bathroom!). However, when we finally got our rooms, I found it to be very up-to-date and comfortable. The amenities were basic, but it seems like they've recently updated the rooms, including the bathrooms. Overall I was very pleased with the hotel. Free parking. Walking distance to restaurants, shops, and bars. Comfortable and not too expensive. The service was lacking, but hey, it was only for a night so I was ok with that.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 22, 2013 via mobile

Good price. Large room with very updated bathroom with spa tub. The best part was the most comfortable mattress ever. We have traveled all over the world but this mattress ranks at the top. Breakfast is included which is your typical cereal, fruit, hard boiled eggs, yogurt, juice, and make your own waffles. The inn is on the edge of town which makes it quiet but not too far to walk to everything. Only issue-the carpet appeared out dated. However, we would return in the future.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 20, 2012

We came to think of this hotel as the ninety-five percenter. Not that they score 95/100, rather that they only give 95%. No 101% here!

The room contained 1 (one, uno, a singular) coffee making kit. No tea, no decaf, so separate sugar, no nothing. When we questioned this we were informed that is how it is. We were "allowed" to grab a tea bag from the breakfast corner and tip some sugar into a plastic cup. 95%

As to breakfast, the continental style commonly served in the lobby area of mid-range US hotels: The choice of spreads for our toast was strawberry jam or strawberry jam. No honey, grape jelly, etc. Just strawberry jam. 95%

When we checked out, the individual in reception was scruffily presented, ungroomed and offhanded. The kind of person you'd expect in one of those small-town motels on route 66, with a blinking MOTEL sign, that the private eye checks into with his female client while dodging the Mafia assassin. Decidedly unprofessional. 95%

The box of tissues was nearly empty when we checked in. So I left it on the bathroom counter out of its fancy cover, on its side, to signal to the maid that it needed replacing. Signal ignored. 95%.

We could not get the ceiling light on without the fan also being on. Pretty sad in cold weather. 95%

The bathroom had nowhere to hang towels or our own hang-up bathroom bag. 95%

The toilet cistern stuck in continuous flush. 95%

Finally, our room (107) did not have a functioning smoke detector, just an empty fitting in the ceiling. That probably made the room illegal. 95% ... no, make that 10%

Conclusion: The Kronborg had all the hallmarks of a place that is run by someone lacking proper training and professionalism. Given this place is also right at the far end of town, you'd be better off picking a place in the middle of the main drag, for better walking access to the features of delightful Solvang.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Kronborg Inn

Address: 1440 Mission Drive, Solvang, CA 93463
Location: United States > California > Solvang
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in Solvang
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kronborg Inn 3*
Official Description (provided by the hotel):
This boutique hotel is situated in Santa Ynez Valley in Solvang and is a 10-minute walk to Old Mission Santa Ines. This European-style hotel offers an outdoor heated pool and jacuzzi. A microwave, refrigerator and coffee maker are standard in each stylishly decorated room at Kronborg Inn. A 42-inch flat-screen cable TV, DVD player, Ipod Alarm Clock/Radio and work desk are all included. All bathrooms have a jetted bathtub. Kronborg features Danish architecture and a working windmill. Guests are served a continental breakfast every morning. Business services and laundry facilities are available on site. The Danish town of Solvang is only a short walk away and features traditional bakeries, European-style shops and restaurants. The PCPA open air amphitheater is also a short walk away and numerous wineries are within walking distance. ... more   less 
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Also Known As:
Kronborg Hotel Solvang
Kronborg Motel Solvang

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