We came to think of this hotel as the ninety-five percenter. Not that they score 95/100, rather that they only give 95%. No 101% here!
The room contained 1 (one, uno, a singular) coffee making kit. No tea, no decaf, so separate sugar, no nothing. When we questioned this we were informed that is how it is. We were "allowed" to grab a tea bag from the breakfast corner and tip some sugar into a plastic cup. 95%
As to breakfast, the continental style commonly served in the lobby area of mid-range US hotels: The choice of spreads for our toast was strawberry jam or strawberry jam. No honey, grape jelly, etc. Just strawberry jam. 95%
When we checked out, the individual in reception was scruffily presented, ungroomed and offhanded. The kind of person you'd expect in one of those small-town motels on route 66, with a blinking MOTEL sign, that the private eye checks into with his female client while dodging the Mafia assassin. Decidedly unprofessional. 95%
The box of tissues was nearly empty when we checked in. So I left it on the bathroom counter out of its fancy cover, on its side, to signal to the maid that it needed replacing. Signal ignored. 95%.
We could not get the ceiling light on without the fan also being on. Pretty sad in cold weather. 95%
The bathroom had nowhere to hang towels or our own hang-up bathroom bag. 95%
The toilet cistern stuck in continuous flush. 95%
Finally, our room (107) did not have a functioning smoke detector, just an empty fitting in the ceiling. That probably made the room illegal. 95% ... no, make that 10%
Conclusion: The Kronborg had all the hallmarks of a place that is run by someone lacking proper training and professionalism. Given this place is also right at the far end of town, you'd be better off picking a place in the middle of the main drag, for better walking access to the features of delightful Solvang.
- Also Known As:
- Kronborg Hotel
- Kronborg Hotel Solvang
- Kronborg Motel Solvang
- Official Description (provided by the hotel):
- This boutique hotel is situated in Santa Ynez Valley in Solvang and is a 10-minute walk to Old Mission Santa Ines. This European-style hotel offers an outdoor heated pool and jacuzzi. A microwave, refrigerator and coffee maker are standard in each stylishly decorated room at Kronborg Inn. A 42-inch flat-screen cable TV, DVD player, Ipod Alarm Clock/Radio and work desk are all included. All bathrooms have a jetted bathtub. Kronborg features Danish architecture and a working windmill. Guests are served a continental breakfast every morning. Business services and laundry facilities are available on site. The Danish town of Solvang is only a short walk away and features traditional bakeries, European-style shops and restaurants. The PCPA open air amphitheater is also a short walk away and numerous wineries are within walking distance. ... more less
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