We went up to Solvang for the PCPA Theatrefest and checked in to The Royal Scandinavian Inn. The hotel is gorgeous, the pool area great and our room was beautiful. The desk clerk upon check in couldn't be bothered, I just interpreted it as she was busy. Every time I called down to the front desk they either didn't answer or they were so rude that it was shocking. We stopped at the front desk for directions, again couldn't be bothered. It was disturbing to say the least. One guest walked throigh the lobby coming from the pool, the desk clerk screamed at her from behind the front desk that she was too wet to be in the lobby. Now comes check out time, front desk calls the room without a good morning and demands to know when we are checking out because the next guest is waiting (it was 9am). The capper was that when we got home they had double billed my credit card for the stay. The staff needs to shape up and get nice - Would never stay there again which is a shame because the hotel itself is really lovely.
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- Also Known As:
- Corque Hotel Solvang