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“First Class” 5 of 5 stars
Review of Hotel Corque

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Hotel Corque
2.5 of 5 Hotel   |   400 Alisal Road, Santa Ynez Valley, Solvang, CA 93464   |  
Hotel amenities
Ranked #1 of 10 Hotels in Solvang
Giddings, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“First Class”
5 of 5 stars Reviewed April 27, 2013

This hotel is in a great location and offers a wonderfully peaceful, tranquil environment. I enjoyed everything from the inviting decor to the comfortable furnishings. My room had a balcony facing the rear of the property, where I was able to enjoy my morning coffee while listening to a peacock in the distance. SO relaxing!! Be sure to take time to go next door to the restaurant, Root 246. The restaurant and lounge area are both very nice!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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421 reviews from our community

Traveler rating
    224
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    38
    15
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Malibu, California, United States
Top Contributor
325 reviews 325 reviews
32 hotel reviews
Reviews in 55 cities Reviews in 55 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed April 25, 2013

Very nice hotel which is within a short walking distance to the Santa Barbara wine festival in Solvang. Good bar and restaurant next door, nice swimming pool, indoor and outdoor eating next door, easy walking distance to the charming downtown area; (across the street). Great bakeries a couple of doors away. Customer service is a bit lame but they respond when asked.

Room Tip: Get a room overlooking the pool; they have nice decks and are sunny.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 16, 2013

I had heard that they had done a makeover of this place not too long ago and they did a great job. Everything is clean and modern. Two sinks in the bathroom and a nice glass shower stall. Wifi is good. Beds are comfortable. Staff is very friendly, helpful. The only negative was my sister's room, the bed there in a handicapped room is higher than the regular beds, unusual. She had a hard time getting up onto the bed.
There is a shuttle that runs to the local casino, I didn't use it but those who did were happy with the service.
The in-room coffee, Santa Barbara Coffee, was excellent, and there was coffee in the lobby in the mornings also.
Location is great, you're right near downtown Solvang, within walking distance of a lot of great stores and restaurants.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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santa monica, ca
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2013

Stayed here with my family during spring break. The room was spacious and very comfortable. It was very nice! The location is great right in town so you can walk to anything with close proximity to Santa Ynez wineries. We had the most delicious dinner at their restaurant. All around great!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Morgan, Utah
Top Contributor
64 reviews 64 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed April 12, 2013

STAY ELSEWHERE - THERE ARE LOTS OF GOOD HOTELS IN THE SOLVANG AREA!!

This hotel is a text-book example of what appears to be a decent property from outward appearances, but the service stops at the fake professional appearance of the staff; they are rude, incompetent, they lie about specifics regarding property maintenance and their stating they would correct deficiences, and the amenties you are paying for are not useable due to poor maintenance and lack of materials (towels) and personnel who really care if a guest is satisfied. STAY ELSEWHERE - THERE ARE LOTS OF GOOD HOTELS IN THE SOLVANG AREA!!

I stayed there for three nights; and for each day/night I was there, the pool and jacuzzi area were very poorly maintained. The pool had debris floating in it each day, the bottom was filthy, and there were never ANY towels available for myself and several other guests who were as displeased as myself.

Despite numerous complaints by myself and other guests, all that any of us received were "I'm sorry", and lies of how the pool was cleaned each morning (It wasn't, and the few people who did bring towels from their room and left the wet ones there in the afternoon/evening had these same towels scattered on lounges, concrete, etc. the next morning.

My wife and I tried to use the jacuzzi and pool four (4) separate times the first two days there, and had no interest due to the lack of cleanliness (trash in pool area and around it); combined with no towels.

On the last day, I complained to the supervisor on duty named Jennifer (whom I had to go through a desk clerk named Josh who could only apologize with no corrective action). Even after that complaint, and promises of this being corrected shortly, nothing changed - and guests that evening who tried to swim or use the jacuzzi found a filthy environment and no towels.

In the morning, when checking out, the small "compensation" of a reduction in our hotel bill that Jennifer had promised us the night before was not provided in its entirty; the desk clerk checking us out told me how wrong I was about the credit being right (couldn't function without a calculator for simple math, and then couldn't even punch numbers right and tried to bluff her way through her multiple mistakes). Finally, the day supervisor Milton came over, realized that there was a mistake (constantly denied by this desk clerk and telling me I was wrong), and corrected it; but even he didn't properly provide the credit that was both promised by Jennifer and even stated in the notes of our room stay.

Room Tip: To get a good room, find another hotel!!!
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  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2013

What a fabulous trip to the wine country. The hotel had been refurbished and was beautifully done. The wait staff was very courteous and went out of their way to make our stay great. The rooms were well appointed but just a touch smaller than I had hoped for. (We really didn't need any more room, anyway). Perfectly located in the heart of the Santa Ynez wine country. The casino there is top notch and the food at Root 246 was extremely tasty.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, California
Top Contributor
71 reviews 71 reviews
62 hotel reviews
Reviews in 53 cities Reviews in 53 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 6, 2013

Stayed one night on way through to L.A. hotel is well appointed, modern, clean and comfortable. Great service as well. Had a room overlooking the lobby and driveway, I was initial concerned this would be quite noisy but it was very quite despite the hotel being busy. The hotel is within walking distance of shops and restaurants so a great central location to visit the town. Price for this area is on the medium to high end but reasonable compared to most of the higher end places in the area.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Corque

Address: 400 Alisal Road, Santa Ynez Valley, Solvang, CA 93464
Location: United States > California > Solvang
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Solvang
#1 Spa Hotel in Solvang
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Corque 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Corque Hotel Solvang

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